Product And Support Operations Manager
2 weeks ago
To identify and implement enhancements on existing products and procedures as well as effectively manage all operational aspects of the specific productContribute to the development of area specific budgets to minimize expenditure, in alignment with operational plansManage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
Cultivate and manage objective working relationships with a variety of stakeholdersMaintenance of expert knowledge on relevant industry best practices and provision of proactive advice and solutions to relevant stakeholdersProvision of an efficient administration service through careful and timeous planning, reporting and updating of all related information.
Facilitate the conversion of knowledge and ideas into new or improved products, processes and servicesDrive operational efficiencies and delivery of superior quality customer experiences and improve operational processes and procedures on an ongoing basisThe ideal candidate must have7+ years in a commercial/ product experience .
Understanding of Sales enablement environmentUnderstanding of vehicle and property financingQualification:Bcom Degree (General or IT) or SimilarJob DetailsApplication Closing Date06/06/24All appointments will be made in line with FirstRand Group's Employment Equity plan.
The Bank supports the recruitment and advancement of individuals with disabilities.In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis.
The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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Product Support Manager
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