Av On-site Resource

2 weeks ago


Pretoria, Gauteng, South Africa T Sun Recruitment and Outsourcing Full time
Perform a daily checks of AV equipment of booked meeting rooms in the morning, before meetings starts

  • Assistance in equipment set up, testing and standby assistance as requested for meetings and events. Such as Auditorium
and Training 7-War Room for Presentation, Broadcasting, Video Conferencing and Delegate System Recordings

  • Provide Enduser training on AV equipment usage.
  • Management of AV service requests and incident reporting. Attend to calls logged related to the AV installation in the
pause areas, meeting rooms, auditorium and war room

  • Checking of audiovisual equipment during times when rooms are not in use in preparation for live meetings and/or events.
This includes basic functionality systems checks and documenting, troubleshooting, resolving and/or escalating any

identified anomalies.

  • Perform root cause analysis of technical issues reported, in order to assist with troubleshooting and issue resolution.
  • Reporting service escalations to company's service Desk for any issues that cannot be resolved onsite.
  • Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check
- procedure.

  • Clean various AV equipment including but not limited to camera lenses, monitors, pause area TV screens and projector
- fans

  • Change projector lamps and filter cleaning
  • Ensure that all faults are reported in the correct way and in a timely manner
  • Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly
  • Making sure DSTV distribution is working throughout the building
  • Ensure all projectors are switched off before leaving site
  • Attend to calls logged related to the Network & Telephony installation

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