AV Onsite Resource

2 weeks ago


Pretoria, Gauteng, South Africa Edge Executives Full time
  • Perform a daily checks of AV equipment of booked meeting rooms in the morning, before meetings starts
  • Assistance in equipment set up, testing and standby assistance as requested for meetings and events. Such as Auditorium and Training 7-War Room for Presentation, Broadcasting, Video Conferencing and Delegate System Recordings
  • Provide End-user training on AV equipment usage.
  • Management of AV service requests and incident reporting. Attend to calls logged related to the AV installation in the pause areas, meeting rooms, auditorium and war room
  • Checking of audio-visual equipment during times when rooms are not in use in preparation for live meetings and/or events.
  • This includes basic functionality systems checks and documenting, troubleshooting, resolving and/or escalating any identified anomalies.
  • Perform root cause analysis of technical issues reported, in order to assist with troubleshooting and issue resolution.
  • Reporting service escalations to Ubuntu Service Desk for any issues that cannot be resolved onsite.
  • Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure.
  • Clean various AV equipment including but not limited to camera lenses, monitors, pause area TV screens and projector fans
  • Change projector lamps and filter cleaning
  • Ensure that all faults are reported in the correct way and in a timely manner
  • Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly
  • Making sure DSTV distribution is working throughout the building
  • Ensure all projectors are switched off before leaving site
  • Attend to calls logged related to the Network & Telephony installation.
Minimum Requirements:
  • Senior Certificate (essential);
  • Knowledge of wiring, cable termination and best practice standards;
  • Crestron experience (Non-Negotiable
  • Audio Visual installation Experience
  • Knowledge of Audio Visual Systems
  • Proof of technical skills and experience
  • Must have valid drivers license.
  • Good Communication
  • Time management skills

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