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Service Consultant: Life Assurance
2 weeks ago
Job Purpose
To upsell existing FCP products ,maintain business relationships with identified members and render support services
Job Outputs:
- Member enquiries and service
- General administration
- Reporting
- Retention of policies
Qualifications and Experience
- National Senior Certificate/Senior Certificate (Matric)
- FAIS credits on NQF level 4 (advantageous)
- RE5 (Representative) (advantageous)
- 12 years Contact Centre experience in life insurance administration
Knowledge and Skills
- Computer literate (MS Office)
- Time management
- Attention to detail
- Customer Service skills
- Excellent communication skills
- Interpersonal skills
- Negotiation skills
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