Sales Call Centre Agent

2 weeks ago

Pretoria, Gauteng, South Africa Status Asset Management Full time

Position:
Sales Call Centre Agent**
Location:Pretoria**
_Are you all about sales and writing your own cheque? Do you love travelling and sourcing leads at Company events? Do you have a passion for sales and changing people's lives? Raise your hand because WE'RE HIRING_

_ _

_This role plays an integral part in our team, as you are the first point of contact between our customers and the Company. Therefore, the first player in ensuring business profit growth._
***
Great, so who is a good fit?
A specialist who is an expert in communication and who displays a high degree of emotional intelligence. Responsible for the sourcing of new clients, as well as someone who has amazing organisation and timekeeping skills. You are self-motivated and self-driven with an unwavering ability to continuously learn and improve. You love working with people and your number one priority is making target.

You may be wondering, what does the duties include?

  • Responsible for Sales;
  • Conversion of 90% leads received;
  • Reaching sales targets;
  • Maintain product knowledge and relevant medical terminology at required standard;
  • Professional representation of the Company at the customer interface;
  • Handling customer queries and sales;
  • Making follow up calls on prospective/existing customers;
  • Ensuring customer contracts are completed accurately;
  • Assist walkin customers;
  • Attend lab open days from time to time as needed;
  • Resolve customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management;
  • Implement sales and communication strategies;
  • Implement strategies to meet and exceed set targets for:
  • Prospect communication;
  • Back log;
  • Product sales.
  • Distribution of approved educational and promotional material to customers;
  • Emergency phone management;
  • Administrative duties to be performed according to company policies:
- _Daily:_

  • Submit customer notes on the electronic information system;
  • Change customer status on the electronic information system;
  • Submit performance dashboard to line manager weekly.
- _Weekly:_

  • Submission of planning monthly.
- _Monthly:_

  • Request referrals from existing customers.
***
Are there any specific skills and attributes required?

  • Ability to
    build strong relationships and effectively
    identify problems as soon as they arise;
  • Analysis of stumbling blocks to
    find positive solutions and ability to
    develop alternative solutions to common issues;
-
Identify critical factors which will affect certain outcomes, as well as
accurately evaluate options and establish priorities;
-
Anticipate outcomes and identify consequences;
-
Reason well in contexts requiring quantitative analysis;
-
Open and honest communication regarding products;

  • Actively
    listen to others to determine approach to be taken and the ability to persuade individuals so as to see reason;
  • Successful creation and implementation of
    negotiation strategy;
  • Ability to
    show empathy with excellent verbal and written communication skills;
  • Ability to
    provide concise and relevant information and able to provide advice when needed;
  • Ability to
    work alongside team to achieve a common goal;
  • Be
    mutually accountable for all projects taken on;
  • Ability to
    encourage differences and opinions;
  • Ability to perform tasks in an
    organised manner;
  • Set
    personal goals and ensure the achievement thereof;
-
Plan efficiently and effectively to ensure deadlines are met;

  • Ability to remain calm in a situation of conflict;
  • Display
    patience when dealing with stakeholders and team;
  • Highly
    disciplined with a
    willingness to learn;
-
Cooperative and
optimistic;

  • High
    attention to detail.

Take a look at the what the requirements for this amazing job is

  • Matric;
  • 3 years' call center experience;
  • 2 years' sales experience
  • Computer literate;
  • Familiar with telephone and computer technology;
  • Experience in effectively making sales and reaching targets;
  • Customer service experience;
  • Ability to handle pressure.

  • Call Centre Sales Agents

    2 weeks ago

    Pretoria, Gauteng, South Africa Isilumko Staffing Full time

    Call Centre Sales Agents (Outbound)Menlyn, PretoriaPermanentJob Duties Sell policies (in and out bound) Capture policy on system Attend to client queries Process amendments on policies Responsible for own policy retentionRequirements: Matric Call Centre Certificate RE 5 (Advantage) Registration as an Employee Representative (Advantage) 1 Year Experience as a...

  • Sales Call Centre Agents

    2 weeks ago

    Pretoria, Gauteng, South Africa Atriplea Recruitment & Temps Full time

    Pretoria Permanent R7 400 p.m (commission earning and benefits)Sales Call Centre Agents_Long term InsuranceLocation: Menlo Park, Gauteng, South AfricaSalary: R7 400 p.m (commission earning and benefits)Purpose Statement of the Position:To generate sales according to target - Call Centre Sales AgentMarket products and achieve sales target Sell policies (out...

  • Call Centre Agent Contract

    2 weeks ago

    Pretoria, Gauteng, South Africa Isilumko Staffing Full time

    We are looking for an experienced Outbound Call Centre agents for a Long term insurer with a big footprint in South Africa, if this interests you then read further....We are only looking for money hungry, very well spoken English, target driven and top performing Call Centre Agents who have sold funeral cover to join our client towards PretoriaAttend to...

  • Life and Funeral Sales Call Centre Agents

    2 weeks ago

    Pretoria, Gauteng, South Africa Isilumko Staffing Full time

    Life and Funeral Sales Call Centre AgentsMenlynPermanent We are seeking Call Centre agents with experience in long term insurance.Basic and commission. Requirements:MatricClear ITCRE 5 within 2 years of DOFAFull FAIS credits within 6 years of DOFA

  • Call Centre Agent

    2 weeks ago

    Pretoria, Gauteng, South Africa BC Marketing Full time

    A new call centre company its looking for sales agents around pretoria training will be provided, please note that its commission based plus weekly and monthly incentives the is no basic salary for more information please contact this number Work Remotely NoJob Types: Full-time, PermanentSalary: R4, R6,000.00 per monthExperience: Cold calling: 1 year...

  • Outbound Call Centre Agent

    2 weeks ago

    Pretoria, Gauteng, South Africa Tele-Tech, Waterkloof Ridge Full time

    OUTBOUND CALL CENTRE AGENTSOutbound Call Centre Agent, based in Menlo Park, Pretoria - Market related Commission and incentive structure. Excellent inhouse training in terms of product knowledge and business development skills.MINIMUM REQUIREMENTS:- Matric:- ± 2-3 Years Call Centre Environment Experience (Advantage):Marketing / Sales Experience...

  • Call Centre Agent

    2 weeks ago

    Pretoria, Gauteng, South Africa Dante Personnel Full time

    Gauteng, Pretoria East R R 7500Well established Law Firm with a Debt Collections Department is looking for a Call Centre Agent to join their teamMinimum requirements: Grade 1 Excellent verbal communication in English plus at least 3 other SA Languages 3 Years' plus experience working in a Call Centre dealing with Banking Collections, Write off Book....

  • Call Centre Agent

    2 weeks ago

    Pretoria, Gauteng, South Africa Ver-Tex Solutions Full time

    We are looking for dynamic COLLECTIONS AGENTS to join our high paced Call Centre in Pretoria East.If you have: Grade , with experience or no experienceWe offer: Salary of R4500 R5500 + commission & incentivesDon't hesitate to send your CV today.Job Types: Full-time, PermanentSalary: R4, R5,500.00 per month

  • Call Centre Agent X4

    2 weeks ago

    Pretoria, Gauteng, South Africa Companies & Intellectual Property Commission Full time

    ADVERTISEMENTCall Centre Agent x4Job Grade: P11Contract type: 5-year fixed termRef No:T870012Remuneration: R Total Cost to Company p/aJob Purpose:To handle Customer calls according to prescribed Call Centre specifications as to inform, assist and advise Customers on all CIPC products, services, related processes, and procedures.Key performance areas: To...

  • Service Call Centre Agent

    2 weeks ago

    Pretoria, Gauteng, South Africa Smart Worx Group Full time

    Our Lead Client is looking to hire a Service Call Centre Agent ,Duties: Log all dedicated call outs and assist team on other accounts when colleagues are absent Liaise with technicians regarding call outs Quotes Manage customer relationships Establish customer satisfaction level after all visits After hour dutySkills requirements Basic telephone etiquette...

  • Call Centre Sales Consultant

    2 weeks ago

    Pretoria, Gauteng, South Africa Isilumko Staffing Full time

    Job FunctionsSalesIndustriesInsuranceSpecificationMarket products and achieve sales target (TCF) Sell policies (in and out bound) Capture policy on system Attend to client queries Process amendments on policies Responsible for own policy retentionFit and Proper Requirements Adhere and comply to FSB board notice in terms of FAISRequirements:FORMAL EDUCATION...

  • Call Centre

    2 weeks ago

    Pretoria, Gauteng, South Africa Broll Property Group Full time

    POSITION PURPOSEThis role reports directly to the Call Centre & Data Hub Administration Manager. It is in essence delivering assistance to the CC & DH Manager including the CEDO. This role is responsible for ensuring the delivery of exceptional service with specifically trained and skilled call centre agents.The responsibility extends to accurate reporting...

  • Call Centre Agent

    2 weeks ago

    Pretoria, Gauteng, South Africa Careforce Medical Recruitment Full time

    Our client, a managed care organisation based in Pretoria is looking for a Call Centre Agent. This is an equal opportunity organisation with various businesses and/ or subsidiaries that service clients in the medical scheme and insurance industries.Position:Medical Call Centre Agent Adding or removing of dependants Processing medical scheme membership...

  • Compliance Call Centre Agent

    2 weeks ago

    Pretoria, Gauteng, South Africa Financial Intelligence Centre (FIC) Full time

    JOB PURPOSE:KEY PERFORMANCE AREAS: Provide a call center service in accordance with the Compliance Contact Centre manual and standards Administer the compliance query process in accordance with the set procedures Respond to general compliance, registration and reporting related queries Develop an understanding of various regulated institutions and sectors...

  • Call Centre Sales Consultant

    2 weeks ago

    Pretoria, Gauteng, South Africa JSM Business Services Full time

    Our client, a leading Financial Services Provider in Pretoria, is looking to appoint a Call Center Sales Agent. This person will be responsible to follow up on leads for possible sales and service existing clients on a daily basis from the Call Center.ROLE AND RESPONSIBILITIES Management of calls in a professional and efficient manner Follow up calls where...

  • Call Centre Sales Agent

    2 weeks ago

    Pretoria, Gauteng, South Africa RJPersonnel Full time

    2yearsQualifications and Experience: Grade 12/Matric Previous insurance sales experience in call centre Proof of previous achievements in sales advantageous English Fluently No Criminal RecordRemuneration:Depending on experience: Basic salary from R8,500 to R10,000 p.m. plus commission of up to 100% to 200% of premiums (best in industry)

  • Call Centre Agent month-to-month

    2 weeks ago

    Pretoria, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Pretoria-west, Hermanstat. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities: Conduct outbound calls to customers to promote products and services...

  • Call Centre Support Supervisor

    2 weeks ago

    Pretoria, Gauteng, South Africa Zeal HR Full time

    Call Centre Support SupervisorINTRODUCTION:An exciting opportunity has become available within the medical technology and devices industry, for a Support Supervisor in the international Call centre. Our client is an impact-driven digital health company passionate about affordable access to healthy hearing for everyone, everywhere. This is an opportunity to...

  • Quality Assurance Agent: Call Centre

    2 weeks ago

    Pretoria, Gauteng, South Africa TalentCru Full time

    We are looking for a Quality Assurance Agent with a minimum of 5 years of quality management experience in a Call Centre setting to join our team for a 3-year contract.Must have completed Grade 12Hold a Certificate in Quality AssuranceRequire a minimum of 8 years of experience (ideally 10+ years) in quality management, including expertise in Quality...

  • Re 5 Outbound Call Centre Agent

    2 weeks ago

    Pretoria, Gauteng, South Africa Isilumko Staffing Full time

    I am looking for RE 5 Outbound Call Centre Agents to start 1 April 2023 at out insurance client in Menlyn.Should be able to make 7-8 sales per dayUpsellObjection handlingEducate client about product benefits (life/funeral/benefit/health)Must have (non-negotiable):MatricRE - CompletedMust have life / funeral / accidental / health cover product experience,...