Retail Manager
2 weeks ago
Overview
Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team? An exciting and challenging opportunity has become available for Store Managers in and around the Durban and PMB areas.
Purpose and Objectives
Job Purpose:
To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets.
Job Objectives:
- To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
- To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully manage instore execution of all visual merchandising, ensuring that instore presentation and promotional standards are maintained and that the appearance of the store is in line with the company's image.
- To ensure competent and motivated employees through effective leadership and management.
- To adequately schedule staff in line with the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR/payroll.
- To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives are achieved and opportunities are maximised.
Requirements:
Education and Experience Requirements:
- Grade 1
- Relevant tertiary qualification would be an advantage
- Minimum 3 years' experience in a store management role within a retail/FMCG store operations environment
Job Knowledge and Skills Required:
Strong retail/FMCG background and understanding of merchandising and promotions principles
Knowledge of stock, cost, risk and compliance management procedures
Knowledge of Customer service excellence and strong customer orientation
Knowledge of labour legislation and IR practices
Sound managerial skills
Results and target driven
Planning and organising skills
Problem-solving and good communication skills
Good financial acumen
Computer literacy
Essential Competencies:
Leading and Supervising
Delivering Results and meeting Customer Expectations
Working with people
Coping with Pressures and Setbacks
Kindly note only applicants who meet the minimum requirements will be contacted.
Salary:
R8, R15,000.00 per month
Ability to commute/relocate:
- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)
Education:
- High School (matric) (required)
Experience:
Retail Management: 3 years (required)
License/Certification:
- Drivers license and own reliable transport (required)
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