Workforce Analyst, Aws Support Engineering

2+ years of previous experience in a workforce management role, such as a real time analyst or workforce analyst 3+ years of previous experience in a contact center environment using contact center technologies, such as IEX & Nice or similar Bachelor's degree in an analytical or business field, or comparable business experience with some technical...

4+ years of working cross functionally with tech and non-tech teams experience 4+ years of team management experience 4+ years of cross functional project delivery experience 4+ years of program or project management experience Experience defining program requirements and using data and metrics to determine improvementsAmazon has built a reputation for...

5+ years of working cross functionally with tech and non-tech teams experience 5+ years of team management experience 5+ years of cross functional project delivery experience 5+ years of program or project management experience Experience defining program requirements and using data and metrics to determine improvementsAmazon has built a reputation for...

3+ years of working cross functionally with tech and non-tech teams experience Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to...

3+ years of engineering team management experience 7+ years of engineering experience Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Experience partnering with...

Currently in your final year of a degree in Computer Science / Engineering / Mathematics / Technology / Related science/technical field. Interest and aptitude to learn about and deliver cloudbased solutions to customers. Knowledge of one of the programming languages like Java, Python, Ruby, , C#, or C++ OR the interest and technical ability to learn a...

Business Intelligence Engineer, AWS Support BI & AnalyticsAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success....

Undergraduate currently in their final year enrolled in an accredited University/College pursuing a Bachelor's Degree or higher in IT, Information Systems, Computer Science, Engineering, or related technical field.This internship will start in June 2024 and will run for 12 monthsAmazon Web Services is innovating new ways of building massively scalable...

Real Time Analyst (Workforce Management), AWS Customer ServiceAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success....

Join the Cloud Innovation Team at AWS Amazon Web Services At AWS Kumo, you will be part of a team dedicated to driving Cloud innovation for industry leaders worldwide. Kumo, the global product and engineering organization for AWS Support, is at the forefront of developing products vital for exceptional customer experiences on AWS. Key Products: AWS Trusted...

We are a new team in AWS' Kumo organisation - a combination of software engineers and AI/ML experts.Kumo is the software engineering organization that scales AWS' support capabilities. Amazon's mission is to be earth's most customer-centric company and this also applies when it comes to helping our own Amazon employees with their everyday IT Support needs....

Experience in patents or publications at top-tier peer-reviewed conferences or journals Experience programming in Java, C++, Python or related language Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, highperformance computing 4+ years of CS, CE, ML or...

FunctieomschrijvingAre you tired of the corporate culture? Are you passionate about technology and want to work on cutting edge infrastructure? We are looking forward to hearing from youAs an AWS Architect, you'll be responsible for designing and architecting the services that will power our cloud based applications. You'll also be responsible for ensuring...

PBT Group is currently offering an opportunity for an AWS Data Engineer with 2 to 5 years of relevant experience.The role of a Data Engineer involves constructing and maintaining data pipelines and datamarts, emphasizing scalability, repeatability, and security. Data Engineers play a pivotal role in facilitating the acquisition of data from diverse sources,...

Position Description:An opportunity has become available within TFG Human Resources for a Workforce Management Analyst.Key responsibility in this role is the development of business staffing/scheduling plans, models and forecasting for the retail (stores) operations environment. Key performance areas will be: Provide scheduling and forecasting solution that...

3+ years of engineering team management experience 7+ years of engineering experience Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Experience partnering with...

We are seeking a highly organized and detail-oriented Workforce Manager toefficiency, ensuring adequate staffing levels, and maintaining operational excellence through.effective scheduling and real-time monitoring.Responsibilities Assist in recruiting, hiring, training, and managing workforce analysts across all sites andmanage the team for optimal...

As a Workforce Manager your role will be to develop and lead a high performing planning team that supports and drives the operational teams of all clients within to deliver market-leading contractual serviceTo optimise call delivery and workflow across the 16-week planning window for all clients within, balancing service and recovery actions to deliver the...