![Amazon](https://contents.bebee.com/companies/za/amazon/avatar-mAMHz.png)
Business Intelligence Engineer, Aws Support Bi
2 weeks ago
Business Intelligence Engineer, AWS Support BI & AnalyticsAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Are you a passionate Business Intelligence Engineer (BI Engineer) who wants to make a real impact on a big business? Read onWe are looking for seasoned Business Intelligence Engineers to join a BI team in the AWS Support organization.
AWS Support, despite the impression that its name ("support") might give you, is not a typical reactive customer service, but an independent AWS business that provides industry-leading offerings way beyond just "break-fix".
The business has a self-standing P&L and has even yielded revenue larger than most AWS Services.Managing an organization that provides support for ever-expanding AWS product portfolio to millions of customers across the globe is not a simple task and leaders in all functions inevitably need reliable data for their day-to-day operations and strategic decision-makings.
The BI team is an integrated core part of the AWS Support operations delivering robust and trustworthy infrastructure to the truly data-driven organization.
As BI Engineer, you will work closely with internal stakeholders to define key performance indicators (KPIs) through your deep understanding in support business and operations and implement the KPIs into dashboards/reports that drive the decisions made by senior leadership.
The BI Engineers will have opportunities to not just exercise her/his technical skills such as SQL to retrieve data and convert it to simple graphs and tables, but to develop true dashboards that are information-rich and flexible yet intuitive and easy-to-use that help the support leadership quickly discover golden insights to serve AWS customers better.
You will let the data answer questions such as "What is high/low quality means at support?", "Is this particular customer happy with their support experience? ", and "How productive is this support agent versus other agents in the network?" The usage of the data that the AWS Support BI team publishes spans to other AWS teams outside of the organization.
Support data serves as one of key leading indicators for new customer demands and for problems yet to be discovered.
Such external usage might lead to "next big thing" launched by AWS
From technology perspectives, you will have opportunities to (and will be asked to) be exposed to the modern agile cloud-based data technologies.
The team will be empowered to select the right technology, if necessary, based on customer needs and you will have the full set of AWS services in your toolbox.
Key job responsibilities- Understand the problem that's loosely defined or structured.
- Provides BI solutions for difficult problems and works on delivering large BI solutions.
- Provides solutions that drive team's business decisions and highlight new opportunities.
- Improves code quality and optimizes BI processes.
- Basic understanding of a scripting language. Knows how to model data and design a data pipeline. Able to apply basic statistical methods (e.g. regression) for difficult business problems.
Diverse Experiences
AWS values diverse experiences.
Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer.
That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life BalanceWe value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.We are open to hiring candidates to work out of one of the following locations:
Cape Town, ZAF
BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
- Experience in Statistical Analysis packages such as R, SAS and Matlab
- Experience with data modeling, warehousing and building ETL pipelines
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling
- Experience in data mining, ETL, etc. and using databases in a business environment with largescale, complex datasets
Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas.
In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa.Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.
Amazon is committed to a diverse and inclusive workplace.Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#J-18808-Ljbffr-
Business Intelligence Engineer, AWS Support BI
2 weeks ago
Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited - A78 Full timeAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success....
-
Head of Business Intelligence
2 weeks ago
Cape Town, Western Cape, South Africa Rhino Africa Full timeHead of Business IntelligenceJoin Rhino Africa Safaris, the top luxury Safari company globally. We take pride in promoting luxury travel destinations across Africa, pioneering sustainable tourism and making a positive impact on the continent.We strive to maintain our position as the leading authority on luxury African travel. If you're looking for an...
-
Workforce Analyst, Aws Support Engineering
2 weeks ago
Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time3+ years of working cross functionally with tech and non-tech teams experience Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to...
-
business Intelligence Manager
2 weeks ago
Cape Town, Western Cape, South Africa Studio 29 Full timeOur client, a leader in the food processing industry, seeks to employ a BI Manager to lead the BI Team, strategically and operationally.Key Responsibilities: Business Intelligence and Analytics Management Ensure that the entire BI platform is designed, implemented and monitored to excellence Develop goals, objectives, and strategies for improving business...
-
Business Intelligence Manager
2 weeks ago
Cape Town, Western Cape, South Africa DataTech Recruitment Full timeBusiness Intelligence Manager is needed in Cape Town - Hybrid (Must reside in Cape Town), to manage a team of Business Intelligence professionals, providing guidance, coaching, and mentorship. 6+ Years' experience in Business Intelligence, with 3+ years in a leadership role. Proven experience leading a team of business intelligence professionals, with a...
-
Business Intelligence Developer
2 weeks ago
Cape Town, Western Cape, South Africa NTT Full timeJOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...
-
BI Support Analyst
2 weeks ago
Cape Town, Western Cape, South Africa Edge Executive Search Full timeBI Support Analyst Permanent Tea00000 Information Technology Western Cape, CPT CBD Monthly Basic Salary (Market related, Negotiable) Business Intelligence Support Analyst to join the team We have an exciting opportunity for a BI Support Analyst to join one largest law firms in Africa.Requirements: Must be based in Cape Town Must have a degree Must have at...
-
AWS Data Engineer
2 weeks ago
Cape Town, Western Cape, South Africa PBT Group Full timePBT Group is currently offering an opportunity for an AWS Data Engineer with 2 to 5 years of relevant experience.The role of a Data Engineer involves constructing and maintaining data pipelines and datamarts, emphasizing scalability, repeatability, and security. Data Engineers play a pivotal role in facilitating the acquisition of data from diverse sources,...
-
Business Intelligence Tester
2 weeks ago
Cape Town, Western Cape, South Africa PBT Group Full timeWe are seeking a skilled and experienced_ Business Intelligence _Tester to join our dynamic QA team. As a_ Business Intelligence _Tester, you will play a crucial role in ensuring the accuracy and reliability of our_ Business Intelligence _(BI) systems. You will collaborate closely with business analysts, developers, and project managers in the BI delivery...
-
Applied Scientist, Aws Support
2 weeks ago
Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full timeExperience in patents or publications at top-tier peer-reviewed conferences or journals Experience programming in Java, C++, Python or related language Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, highperformance computing 4+ years of CS, CE, ML or...
-
Business Intelligence Analyst
2 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJob Title: Business Intelligence Analyst Company: Not disclosed You possess 3-5 years of experience as a Business Intelligence Analyst, showcasing your expertise in data analysis. You excel in SQL, making databases insecure in your hands. Proficient in BI tools like Tableau, Power BI, or QlikView for practical application, not just for show on your...
-
2024 Aws Sales Intern
2 weeks ago
Cape Town, Western Cape, South Africa AWS EMEA SARL (South Africa) - H01 Full timeUndergraduate currently in their final year enrolled in an accredited University/College pursuing a Bachelor's Degree or higher in IT, Information Systems, Computer Science, Engineering, or related technical field.This internship will start in June 2024 and will run for 12 monthsAmazon Web Services is innovating new ways of building massively scalable...
-
Solutions Architect Intern, Aws
2 weeks ago
Cape Town, Western Cape, South Africa AWS EMEA SARL (South Africa) - H01 Full timeCurrently in your final year of a degree in Computer Science / Engineering / Mathematics / Technology / Related science/technical field. Interest and aptitude to learn about and deliver cloudbased solutions to customers. Knowledge of one of the programming languages like Java, Python, Ruby, , C#, or C++ OR the interest and technical ability to learn a...
-
Senior BI DevOps Engineer
2 weeks ago
Cape Town, Western Cape, South Africa Santam Full timeJOB DESCRIPTION Santam's Guidewire BI DataHub team is looking for a Senior DevOps Engineer, with a solid Solution Architecture background. JOB DESCRIPTION The incumbent will work with the broader BI Team, specifically with Technical Architecture and Release & Deployment Management to support and maintain the BI DataHub technical infrastructure,...
-
Business Intelligence Analyst I
2 weeks ago
Cape Town, Western Cape, South Africa Boardroom Appointments Full timeMinimum Requirements:Business Analysis certification at Practitioner level (ECBA, CCBA), FTI certification or similar (desired).+1 years experience in a Business Analyst capacity with delivery in a BA environment and experience working within all aspects of the Software Development Life Cycle (SDLC) (essential).Practical understanding of information and...
-
Business Intelligence Analyst
2 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeSkills & Experience: You've got 3-5 years of experience as a Business Intelligence Analyst. Not to be confused with 3-5 years of experience in binge-watching business documentaries on NetflixYou're so competent at data analysis that Excel spreadsheets have started to appear in your dreams (not as a nightmare, of course)You've got SQL skills that would make a...
-
Business Intelligence Analyst
2 weeks ago
Cape Town, Western Cape, South Africa Faraday Full timeGeneral Re Corporation, a subsidiary of Berkshire Hathaway Inc. , is a holding company for global reinsurance and related operations, with more than 2,000 employees worldwide. Its direct reinsurance companies conduct business as Gen Re. Gen Re delivers reinsurance solutions to the Life/Health and Property/Casualty insurance industries. Represented in all...
-
Business Intelligence Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Sapientis South Africa Full timeSeeking a results driven mid-level Business Intelligence delivery specialist for a giant in the retail sector. You will work closely with various stakeholders to analyse and interpret business needs into visualisations and present them to the business leaders.You will meet the following minimum requirements**- BSc Computer Science, BCom Informatics /...
-
Head: Bi
2 weeks ago
Cape Town, Western Cape, South Africa Toomuchwifi Full timeA highly skilled and experienced individual to join our team to lead and manage our Project Management Office (PMO) and Business Intelligence (BI).About the roleThis role is responsible for driving strategic initiatives, optimising organisational performance, overseeing the PMO function, leading the development and implementation of business intelligence...
-
Sr. Applied Scientist, AWS Support
2 weeks ago
Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full timeWe are a new team in AWS' Kumo organisation - a combination of software engineers and AI/ML experts.Kumo is the software engineering organization that scales AWS' support capabilities. Amazon's mission is to be earth's most customer-centric company and this also applies when it comes to helping our own Amazon employees with their everyday IT Support needs....