Software Systems Consultant
2 weeks ago
Primary Responsibilities:
- Receive incoming support requests and resolve issues;
- Perform onsite deployment of new systems or upgrades (project management);
- Update and maintain the client profiles on the CDP;
- Prepare and send quotations / proposals to customers;
- Participate at expo's as and when required;
- Provide content for the CiMSO Newsletter & Marketing mails
- Actively and continuous learning CiMSO Software Suite of products
- Contributes to team effort by accomplishing related tasks and results as needed.
Secondary Responsibilities:
- Assist answering & fielding incoming phone calls, receiving, prioritizing and delivering messages
- Provide general office services and administrative processes
Personal Characteristics:
- Strong, professional personality with friendly and positive attitude;
- Effective performer in a high pressure environment, enjoying problem resolution;
- People's person capable of working in a team to achieve goals and targets;
- Accurate with figures and attention to detail.
Required Skills:
- Strong, professional verbal & written communications skills in English & Afrikaans;
- Computer skills, using Microsoft Windows, Office & Internet;
- Effective prioritization, organizational & problem solving skills;
- A thorough understanding of the lodging and hospitality industry and accounting systems
Mobility Requirements:
- Travel to other cities and, eventually, other countries;
- Be away from home for several weeks at a time;
- Have reliable transport to and from office;
- Do physical activities such as moving supplies and equipment;
- Mount step ladders and work with tools such as screw drivers, etc.
Educational and experience requirements:
- O-Levels / Matric / Grade 12 with Mathematics and accounting / bookkeeping or higher
- Diploma/Advanced/Higher / Graduate Diploma in Business studies or Administration /Management, Hospitality / Tourism / Hotel Management or equivalent Diploma.
- Experience in the Hotel and Lodging Industry
Environmental Factors:
- Warm and friendly working environment;
- Occasional long hours using computer and telephone;
- Operating in a busy, open area office with interruptions and meetings.
Interview process:
- Send your detailed CV. Applications without CV will be rejected.
Ability to commute/relocate:
- Somerset West,
Western Cape:
Reliably commute or planning to relocate before starting work (required)
Experience:
- Hospitality: 1 year (required)
Language:
- English and Afrikaans (required)
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