Head Housekeeper

2 weeks ago


Cape Town, Western Cape, South Africa HotelJobs Full time

Hospitality and Outdoor - New Vacancy - Head Housekeeper

Luxury Hotel - Cape Town

Requirements:

  • Grade 12 (Matric)
  • Relevant hospitality certificates advantageous
  • Driver's License is preferable.
  • Previous experience in a similar role at a 4* OR 5* lodge / hotel
  • Stock and systems knowledge
  • Computer Literate
  • Guest centric

Description:

  • Complete and perform all staffing requirements to ensure the smooth running of the Housekeeping and Public Areas and Laundry.
  • Complete monthly rosters and scheduling to ensure all areas of the department are covered.
  • Ensure time sheets are accurate and correct.
  • Allocate annual leave for the department and report to HR.
  • Conduct performance reviews.
  • Deal with staff requests and issues in a fair and respectful manner.
  • Manage punctuality and appearance of the housekeeping team, making sure that they wear the correct uniform and maintain the highest standard of personal appearance and hygiene.
  • Ensure that all Code of Conduct processes and requirements are being adhered and followed.
  • Perform and manage all relevant stock, stock takes, and ordering processes.
  • Proactively manage costs.
  • Ensure all weekly and monthly orders are placed in a timely manner.
  • Perform weekly and monthly stock takes as per MSL requirements.
  • Ensure that all par level systems and the issuing in and out stock procedures are always adhered to.
  • Record and manage breakages, write offs and expired stock.
  • Perform quality and control checks of guest products and amenities.
  • Liaise with suppliers and service providers.
  • Compare invoices against supplier statements.
  • Ensure the cleaning, maintaining, and preparing of rooms and outside areas for rooms are correctly and consistently performed by the respective team members.

Package on offer:

R K including 50% Medical and 50% Pension fund.

Starting Date:
ASAP.
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