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Cluster Operations Manager
2 weeks ago
Main Purpose:
The main purpose of the position is to:
- Management and accountability of Operations activities for Puma in South Africa, Lesotho and
Knowledge Skills and Abilities, Key Responsibilities:
Roles and Responsibilities:
- Take full charge of operations activities, including Transport, to ensure internal and external
customers satisfactions:
continuous site supply, On Time and In Full deliveries
- Manage the transport, throughput and hospitality contract for the Cluster
- Work closely with Supply team ensuring proper flexibility in resource deployment as practical as to
- Work closely with Customer Services to be a solutions provider in a complex distribution environment
- Manage teams remotely in various locations with a strong leadership while being a good coach to
- Set smart dashboard and KPI to measure and demonstrate continuous improvement on operational
- Review and simplify processes while ensuring their efficiencies and effectiveness
- Support B2B teams in countries on tenders while building technical trust in Client on Puma technical
Key Relationships and Department Overview:
Internal relationship
Puma South Africa, Lesotho and eSwatini
Commercial, Retail and Supply departments and
Global Aviation
External relationship
Contracted / Ad hoc Transporters, Storage and hospitality
agreements CPs, Lubricants Supply Chain Vendors / Service
Providers
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