Senior Manager: Operational Risk

2 weeks ago

Johannesburg, Gauteng, South Africa Nedbank Full time

Senior Manager:
Operational Risk

  • Location: Nedbank 135, Rivonia Road, Sandown, Sandton.
  • Closing Date 16 April 2024
  • Career Stream
  • Operational Risk
  • Leadership Pipeline
  • Manage Self: Professional

Job Purpose

  • To develop and monitor the implementation of the Operational Risk Management Framework in Nedbank, NAR to comply to regulatory requirements and ensure alignment to international best practice

Responsibilities:

  • Deliver on the Group Operational Risk Management (GORM) strategies and annual business plans aligned to regulatory requirements and take corrective action, where necessary.
  • Provide input into the enhancement of the Operational Risk Management Framework (ORMF), methodologies, policies, processes and provide guidance to address operational risk challenges in Nedbank and its subsidiaries.
  • Improve the effectiveness and relevance of internal and external loss operational risk data.
  • Review outcome of operational risk practices of stakeholders.
  • Monitor and analyse major operational risk losses and control breakdowns.
  • Identify regulatory changes and potential future operational risks.
  • Engage with stakeholders to understand their operational risk.
  • Develop and maintain partnerships with stakeholders to facilitate accomplishments of operational risk objectives.


 Data Analytics/Big Data
  • Obtaining an understanding of data, information, insights, analysis and reporting tools, data interrogation and similar.


 Agile/Innovation/Invention
  • Obtaining an understanding as this will enable the senior risk manager to look inwards to determine where this can be applied to optimise risk processes and delivery to our customers (internal and external). This helps promote innovative thinking on process and product improvements.
  • Become a trusted advisor to, and influence decision making of stakeholders by providing an advisory service, guidance and support on operational risk management practices.
  • Facilitate collaboration between stakeholders.
  • Collaborate and maintain relationships internally.
  • Build and maintain relationships with relevant regulators and other assurance providers.
  • Contribute to a culture of transformation by participating in Nedbank culture building.
  • Identify opportunities to influence the improvement or enhancement of business processes and methodologies.
  • Provide input into, and advice on the alignment between regulatory capital and Nedbank Clusters' risk profile and risk appetite.
  • Provide input, related to Operational Risk deliverables, into the GORM budget in line with Finance requirements and business plans.
  • Contract deliverables, services and pricing with Nedbank Clusters and agree transfer pricing allocation to Clusters.
  • Use budget allocation effectively by implementing enhancements to operational risk management (ORM) practices and improve efficiencies.
  • Review Nedbank and Business Unit Plan and ensure delivered systems, process, services and solutions are aligned to support the achievement of the business strategy, objectives and values.
  • Identify training courses and career progression opportunities to improve personal and professional capability.
  • Ensure all personal development plan activities are completed within specified timeframe.
  • Share operational risk related knowledge, resources and practices with team and stakeholders.
  • Obtain buyin for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses.
  • Minimum Experience Level years experience in Risk, Governance and Auditing and/or years experience in banking and/or insurance


 Essential Qualifications
  • NQF Level
  • Professional Qualifications/Honour's Degree


 Preferred Qualification
  • BSc/ BCom
  • MSc/ MCom will be advantageous
  • Type of Exposure
  • Developing ways to minimise risks
  • Managing conflict situations
  • Brainstorming ways of improving a product or situation
  • Challenging the status quo with a view to improve people's understanding of issues
  • Communicating standards to others
  • Conducting needs analysis
  • Writing business proposals
  • Interacting with regulatory; supervisory and industry bodies
  • Managing multiple projects
  • Analysing and interpreting quantitative and qualitative data
  • Checking accuracy of reports

Technical / Professional Knowledge

  • Cluster specific operations
  • Communication Strategies
  • Governance, Risk and Controls
  • Operational risk management
  • Principles of financial management
  • Principles of project management
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Technologies


 Behavioural Competencies
  • Adaptability
  • Building Partnerships
  • Communication
  • Decision Making
  • Stress Tolerance
  • Technical/Professional Knowledge and Skills
  • For any assistance or more info please contact the Nedbank Recruiting Team
Eswatini / / Lesotho / Namibia /

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