Food & Beverage Operations Manager

2 weeks ago

Umhlanga, KwaZulu-Natal, South Africa Seasoned recruitment Full time
5* Hotel Experience is a MUST

  • Lead and coordinate the Food and Beverage Team, establishing and upholding standards, and continuously seeking ways to enhance them while adhering to budget
- and gross profit targets.

  • Operate in accordance with the policies and procedures outlined in the standard operation manual.
  • Strategically plan work hours to align with business peaks ensuring presence during highvolume or operationally challenging periods such as evenings, weekends, and
public holidays.

Department:
Food & Beverage Department

Reporting to:
Food & Beverage Manager

Minimum Requirements:

  • Hospitality related qualification essential
  • Must have at least 5 years' experience as a Food and Beverage Manager at a 5star establishment
  • Traceable track record of leading a successful Food and Beverage team
  • Experience of working within a leading hotel of the world
  • Computer literate working knowledge of Micros and Opera advantageous
  • Good financial understanding inclusive of control of cost of sales, budgeting and management of the departmental budget.
  • Able to work flexible hours as per the operational requirements
  • Personal Attributes:
  • Ability to work within a fast paced environment.
  • Strategic big picture thinking with strong technical knowledge relating to food and beverage.
  • Highly motivated, independent and a calculated decision maker
  • Influential, firm, direct and selfassured communication skills
  • Ability to maintain control of the department with ease
  • Well presented, honest, enthusiastic and professional
  • Able to perform multiple activities simultaneously
  • Ability to motivate and inspire team towards the Hotel's goals

Key Responsibilities:

Financial Management:

  • Developing and managing budgets for the food and beverage department.
  • Implementing strategies to control costs without compromising quality.
  • Maximizing profitability through pricing strategies and cost management

2 Menu Planning and Development:

  • Collaborating with chefs to create appealing and profitable menus.
  • Setting prices that reflect the cost of ingredients, overhead, and desired profit margins.
  • Adapting menus to seasonal changes and trends

3 Quality Control:

  • Ensuring the consistency and quality of food and beverages.
  • Monitoring and maintaining high standards of customer service.
  • Ensuring compliance with health and safety regulations

4 Operational Efficiency:

  • Streamlining processes to enhance efficiency.
  • Overseeing inventory levels, ordering, and minimising wastage.
  • Managing relationships with suppliers to ensure timely and quality deliveries

5 Staff Management and Training:

  • Recruitment of staff to meet performance standards.
  • Developing and managing staff schedules.
  • Conducting performance reviews and addressing any issues

6 Customer Relations:

  • Managing customer feedback and implementing improvements.
  • Ensuring high levels of customer satisfaction through excellent service

7 Marketing and Promotion:

  • Planning and executing promotions to attract customers.
  • Collaborating with marketing teams to drive business

8 Technology Integration:

  • POS Systems: Implementing and optimizing Point of Sale systems for efficiency.

Compliance and Safety:

  • Ensuring compliance with health and safety regulations
.

  • Overseeing the maintenance of necessary licenses and permits.

Job Types:
Full-time, Permanent

Salary:
Up to R50 000,00 per month

Application Question(s):

  • What is your salary expectation?
  • What is your notice period?

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