Facebook Ads Account Manager

2 weeks ago


Cape Town, Western Cape, South Africa VA Central Ltd Full time
We're looking for a new Facebook Ad Account Manager to join our dynamic Social Media department.

Ideal for someone with a keen interest in social media and an eye for detail/analysing statistics who is looking to get a fantastic start in the digital marketing industry.


What you'll be doing as the Account Manager:

  • Setting up, managing and monitoring Facebook adverts for clients
  • Branding design assets and creating new strategies with a focus on generating leads
  • Using ads manager, Business Manager, and Business Suite on a daily basis
  • Setting up social media accounts for clients where needed
  • Generating reports and using results to enhance client campaigns
  • Review campaigns regularly to spot any red flags and make appropriate changes
  • Onboarding new clients via Teams/Zoom video call and screen sharing to run through the campaign/help them give us access to what we need
  • Liaising with clients and general account management (setting up payments, sending invoices, attending conference/video calls, offering expertise in other areas of marketing, advising on the campaigns)
  • Checking in with clients on a weekly basis via phone or video call
  • Upselling other marketing products and services to clients, and introducing partner services.
  • Troubleshooting any campaignrelated problems by offering solutions or consulting with other teams internally
  • Keeping our CRM up to date

What we're looking for in the successful Social Media/Facebook Ad Account Manager:

  • Excellent/confident telephone manner is essential
  • there will be a lot of account management and dealing directly with clients on phone/Teams/Zoom
  • Great team player who is willing to get involved
  • Someone with a strong desire to learn (and you'll learn a lot)
  • Strong eye for detail
  • Some sales/customer service experience is preferred
  • Excellent written, verbal, computer and organisational skills are a must.
  • Knowledge of design, social media and PPC would be desirable.

Hardware Requirements:

  • Own computer or laptop.
  • ADSL/ FIBRE internet line.
  • Headphones for use with our VOIP phone system.
  • Antivirus installed.
  • UPS/Backup Battery for load shedding

Working hours:
Monday to Friday (9am to 6pm) UK Time.

Job Types:
Full-time, Permanent

Salary:
R18,000.00 per month

Education:

  • Bachelors (required)

Experience:

  • Facebook account Management: 2 years (required)


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