Call Centre Team Leader

Western Cape, CPT - Northern Suburbs R 9 600 Monthly Basic Plus CommissionOur client based in the Northern Suburbs is looking for Call centre consultants to start working on the 1st of May 2023.Requirements: 1 year cold calling experience. 1 year of customer services experience. Matric Must be fluent in Afrikaans and English. Must reside in the Northern...

Creating purposeful careers as we build the future of contact centre solutionsWork with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure they're on trackto meet client goals. Handle customer escalations, contribute to creating a...

Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure they're on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment.• Leading and managing a team of Call Centre Agents...

Calling all Aviators Are you Ready to Take Flight?We are soaring to new heights at amplify5, and to ensure our journey is smooth, we are seeking a seasoned, charismatic, and dedicated Team Leader for our Travel and Aviation division.The role will entail leading, nurturing, and empowering our team of experts to deliver an exceptional customer experience...

Job DescriptionRole PurposeThis role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Inbound Sales and Service Centric Agents to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in an...

Job DescriptionThis role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Inbound Sales and Service Centric Agents to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in an environment where...

My client makes moving anything, anywhere, easier, more affordable and greener. With Over 8 million customers across the UK and Europe since their launch over a decade ago, they are proud to be known as the largest, fastest growing tech company in the logistics industry.They have continuously celebrated exciting growth, a key highlight being a large...

Location: Cape TownType: PermanentReference: #1808317Company: Datafin RecruitmentEnvironment:An innovative Financial Services company in Cape Town seeks a telemarketing team leader to join their team. The main purpose of this role is to manage a team of +/- 15 contact Centre staff in order to enable the company to meet and surpass its strategic objectives....

Location: Cape TownType: PermanentReference: #1808317Company: Datafin RecruitmentEnvironment:An innovative Financial Services company in Cape Town seeks a telemarketing team leader to join their team. The main purpose of this role is to manage a team of +/- 15 contact Centre staff in order to enable the company to meet and surpass its strategic objectives....

Role / Responsibility Manage teams Ensure customer satisfaction and productivity Meet targets Motivate team members Manage complaints Monitor call transactions Provide coaching and feedback to team members Assist new hires Client Interaction, where required Ensure compliance with internal policies and procedures, external regulations and information security...

Attention all Leaders and TrailblazersAre you ready to embark on an exhilarating journey with amplify5?As we take on new and exciting partnerships, we are seeking vibrant, experienced, and passionate Leaders to join our Team.At amplify5, we're not just building a workplace - we're creating a vibrant, high-performing centre with a culture that's centred...

MAIN PURPOSE OF JOB:Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets.QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment Experience in people management / supervisory...

Creating purposeful careers as we build the future of contact centre solutionsCallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South African to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader.As a Sales Team Leader you will be responsible for supervising and...

_Job description_People, passion and purpose- those are our core values at P3, a company located at the V & A Waterfront. We are seeking experienced team managers for our Outbound Call Centre with a passion for sales. This is a unique and exciting opportunity in a rapidly growing organization. So if you are an ambitious and passionate individual with...

National Debt Advisors is one of the top debt counselling companies in the country. This is a testament to the service we give to clients and the quality of the people we employ. NDA is an equal opportunity employer, committed to fairness, diversity, and creating opportunities for our staff to grow. We are on the hunt for a results-driven Sales Team Leader...

Our client has an opportunity available for a Customer Service Team Leader.Requirements:Degree in Consumer behaviour, Communications, Business or equivalent – beneficial.2+ years in a customer service operational, team lead capacity in a Group Call Centre, Customer Interfacing, Customer Support Centre, or equivalent role - essential.Experience within the...

amplify5 continue to growTeam LeaderWe are launching new partnerships here at amplify5, and to ensure we set this up for success we are looking for experienced, engaging, fun and dedicated Team Leaders.Are you a leader who is proactive, wanting to take ownership of the team, being responsible for developing their performance and acting as the main point of...

Key Responsibilities: Lead and support Sales Agents and Team Leaders, setting clear performance objectives and ensuring sales targets are met. Collaborate with HR on disciplinary matters and implement performance management interventions. Foster a positive and productive team environment, emphasising motivation, teamwork, and transparent communication....

A clear understanding of the operational environment, an acute sense of urgency and the need to communicate accurately and timeously whilst ensuring near 100% uptime is maintained are key requirementMINIMUM RERQUIREMENTS & CORE COMPETENCIES: Matric/NQF 2 3 years experience within a customer services/technical consulting role Strong overall Information...

Job AdvertYou've been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off.We're on the lookout for a determined individual who values the importance of team playing and are ready to step up and lead by shining example as a...