Team Leader

1 week ago


Cape Town, Western Cape, South Africa amplify5 Full time

Calling all Aviators Are you Ready to Take Flight?


We are soaring to new heights at amplify5, and to ensure our journey is smooth, we are seeking a seasoned, charismatic, and dedicated Team Leader for our Travel and Aviation division.


The role will entail leading, nurturing, and empowering our team of experts to deliver an exceptional customer experience tailored to the travel and aviation industry.

We aspire to cultivate a high-performing Centre with a culture centred around both our people and customers.


The role will be stationed in one of our state-of-the-art offices in the heart of the CBD, complete with complimentary refreshments and a plethora of community events that underscore our commitment to prioritizing our team members and fostering their growth.


Minimum Requirements:

  • 12 months of experience as a Team leader in a contact Centre environment.
  • 18 months of experience in a contact Centre environment within the UK.
  • 2 years Travel / Aviation Experience
  • Proven track record of excelling in customercentric and peoplefocused metrics.
A positive, solution-oriented mindset when addressing queries and challenges.

If you're passionate about aviation, travel, and leading teams to new heights, we want you to be part of our flight crew at amplify5

Job Types:
Full-time, Permanent

Salary:
R15 000,00 - R19 000,00 per month

Experience:

Unbroken Team Leader: 1 year (required)

  • UK BPO: 2 years (required)
  • Travel / Aviation: 2 years (required)
Application Deadline: 2024/03/08
  • Team Leader

    1 week ago


    Cape Town, Western Cape, South Africa PRR Recruitment Services Full time

    Team leader – R500k p.a (Rondebosh) This well know company in Rondebosh is seeking a Team leader.The ideal candidate will have strong experience in management of databases3-years related experienceStaff management on a team leader levelValue Added services Bill payment, Electricity (VAS)3 years SQL Database Administration in a highly pressurised...

  • Team Leader

    1 week ago


    Cape Town, Western Cape, South Africa CallForce BPO Specialist Full time

    The Team leader will be responsible for achieving daily, monthly, quarterly and annual goals by driving and motivating the Nightshift team. This is a debt consolidation campaign for an international client, so your ability to work with the team to ensure performance targets are met are crucial for this role. The Team Leader will build direct relationships...

  • Team Leader

    1 week ago


    Cape Town, Western Cape, South Africa LRI Invest Full time

    Team Leader - Back Office Transaction Processing - Cape TownSummary of the positionThe Team Leader: Back Office Transaction Processing will be expected to manage and implement controls, process and all projects as well as to plan and manage the production cycle of the system reconciliations area between Decalog and Invest One with the existing management...

  • Team Leader

    1 week ago


    Cape Town, Western Cape, South Africa Webhelp Full time

    Job AdvertYou've been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off.We're on the lookout for a determined individual who values the importance of team playing and are ready to step up and lead by shining example as a...

  • Team Leader

    1 week ago


    Cape Town, Western Cape, South Africa Signal Hill Products Full time

    Signal Hill Products is looking for Team Leader (Sales) Position/Title: Team Leader (Sales)Reports To: District ManagerFunction: SalesArea: South Africa " Signal Hill Products has multiple Team Leader vacancies across South Africa "Overall Responsibility:The Team Leader is tasked with new business in the region, as well as maintaining and growing existing...

  • Team Leader

    1 week ago


    Cape Town, Western Cape, South Africa Huntswood Full time

    Our Esure Customer Service division is looking to appoint a Team Leader within the Cape Town team.Job Purpose: Drive superior customer service performance delivered to Esure and their customers, by achieving outstanding levels of quality and operational efficiency.Technical Skills: Advanced report writing skills (proficient in Excel) High levels of...

  • Team Leader

    1 week ago


    Cape Town, Western Cape, South Africa Webhelp Full time

    AdvisorLocation Cape Town, South AfricaLanguage English***Job Advert: You've been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off.We're on the lookout for a determined individual who values the importance of team playing...

  • Team Leader

    1 week ago


    Cape Town, Western Cape, South Africa LRI Invest Full time

    Team Leader - Custody Reconciliation - Cape TownSummary of the positionThe successful applicant will be expected to manage a team of custody reconciliations administrators. The individual will be expected to manage the workload and deliverables of the team, assisting with issues identified in operations, monitoring the performance of the team, and ensuring...

  • Team Leader

    1 week ago


    Cape Town, Western Cape, South Africa Apex Group Full time

    Team Leader - Segregated FundsLocation: Cape Town, South AfricaDate Posted: May 4, 2023DescriptionSummary of the positionThe Segregated Fund Accounting Team Leader for managing the team of Fund Accountants responsible for all aspects relating to the delivery for the start of day portfolio and reporting validation; system reconciliation; NAV oversight and...

  • Team Leader

    1 week ago


    Cape Town, Western Cape, South Africa LRI Invest Full time

    Team Leader - Fund Accounting (Private Equity & Real Estate) Summary of the positionThe successful applicant's primary responsibility will be to oversee and manage the delivery of the accounting requirements of our PERE clients in line with the relevant service level agreements. This includes the management and oversight of a small team of accountants,...

  • Team Leader

    1 week ago


    Cape Town, Western Cape, South Africa Neo Group Full time

    Neo Group is a leading company in the industry, and we are currently seeking a dedicated and experienced Team Leader who is fluent in Portuguese to join our dynamic team. As a Team Leader, you will be responsible for supervising and coordinating the activities of a team of employees to ensure optimal performance and achievement of...

  • Team Leader

    1 week ago


    Cape Town, Western Cape, South Africa WNS Global Services Full time

    Company DescriptionWNS (Holdings) Limited (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

  • Team Leader

    1 week ago


    Cape Town, Western Cape, South Africa amplify5 Full time

    amplify5 continue to growTeam LeaderWe are launching new partnerships here at amplify5, and to ensure we set this up for success we are looking for experienced, engaging, fun and dedicated Team Leaders.Are you a leader who is proactive, wanting to take ownership of the team, being responsible for developing their performance and acting as the main point of...

  • Team Leader

    1 week ago


    Cape Town, Western Cape, South Africa JenRecruitment Full time

    A leading force in industry, is seeking a dedicated and experienced Team Leader for our Cold Calling department. This is an exciting opportunity to join a dynamic and fast-paced environment where your hard work and leadership can make a significant impact.Responsibilities: Lead, motivate, and manage a team of cold callers to meet and exceed sales targets....

  • Team Leader

    1 week ago


    Cape Town, Western Cape, South Africa amplify5 Full time

    amplify5 continue to growWe are launching new partnerships here at amplify5, and to ensure we set this up for success we are looking for experienced, engaging, fun and dedicated Team Leaders.Are you a leader who is proactive, wanting to take ownership of the team, being responsible for developing their performance and acting as the main point of contact to...

  • Team Leader

    1 week ago


    Cape Town, Western Cape, South Africa amplify5 Full time

    amplify5 continue to growWe are launching new partnerships here at amplify5, and to ensure we set this up for success we are looking for experienced, engaging, fun and dedicated Team Leaders.Are you a leader who is proactive, wanting to take ownership of the team, being responsible for developing their performance and acting as the main point of contact to...

  • Team Leader

    1 week ago


    Cape Town, Western Cape, South Africa Huntswood Full time

    Job Overview:As a team leader, you will lead, monitor, and inspire a group of advisors to achieve set goals that contribute to the growth of the department and wider organization. Team leaders motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and drive a culture of high...

  • Team Leader

    1 week ago


    Cape Town, Western Cape, South Africa amplify5 Full time

    amplify5 continue to growTeam LeaderWe are launching new partnerships here at amplify5, and to ensure we set this up for success we are looking for experienced, engaging, fun and dedicated Team Leaders.We are seeking a dynamic and experienced Sales Team Leader specializing in Gap and Vehicle Insurance to lead our sales team to success. This role requires a...

  • Team Leader

    1 week ago


    Cape Town, Western Cape, South Africa Career Box Full time

    PositionTeam Leader will consult with agents and provide the appropriate solutions and answers to complaints and queries related to reservations, refunds and ticket troubleshooting. In doing this they keep records of customer interactions while following communicated procedures, guidelines and policies. Their strong customer service experience will ensure...

  • Team Leader

    1 week ago


    Cape Town, Western Cape, South Africa Blue Desk Recruitment Full time

    My client makes moving anything, anywhere, easier, more affordable and greener. With Over 8 million customers across the UK and Europe since their launch over a decade ago, they are proud to be known as the largest, fastest growing tech company in the logistics industry.They have continuously celebrated exciting growth, a key highlight being a large...