Team Leader International Contact Centre

Job DescriptionRole PurposeThis role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Inbound Sales and Service Centric Agents to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in an...

Job DescriptionThis role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Inbound Sales and Service Centric Agents to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in an environment where...

Job Posted: 22-Jan-2024 Location: Cape TownSituated within the Central Reservations contact centre office for this luxury international 5* brand based in Cape Town.Hospitality experience within a luxury brand.Business Unit or Division:Central Reservations, EuropeResponsible to:Director of Customer Contact, NEAA & SEResponsible for:Contact Centre TeamScope &...

Calling all Aviators Are you Ready to Take Flight?We are soaring to new heights at amplify5, and to ensure our journey is smooth, we are seeking a seasoned, charismatic, and dedicated Team Leader for our Travel and Aviation division.The role will entail leading, nurturing, and empowering our team of experts to deliver an exceptional customer experience...

We are an established International Courier Company seeking to give young individuals from designated groups, with mínimal experience an opportunity to join our Training programme within our Contact Centre and equip themselves with skills that will enable them to work in a contact Centre environment. The position will be based at our office in Airport...

Introducing a brand new UK Utilities Clientamplify5 continue to grow and partner with UK clients....We are launching another new UK partnership here at amplify5, and to ensure we set this up for success we are looking for experienced, engaging, fun and dedicated Team Leaders with a minimum of 18 months experience in a UK Utilities environment.We aim to...

amplify5 continue to growTeam LeaderWe are launching new partnerships here at amplify5, and to ensure we set this up for success we are looking for experienced, engaging, fun and dedicated Team Leaders.Are you a leader who is proactive, wanting to take ownership of the team, being responsible for developing their performance and acting as the main point of...

Job DescriptionRole Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Customer Centric Team Leaders (Assistant Managers) to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in...

Full-timeCompany DescriptionWNS Global Services Inc (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

My client makes moving anything, anywhere, easier, more affordable and greener. With Over 8 million customers across the UK and Europe since their launch over a decade ago, they are proud to be known as the largest, fastest growing tech company in the logistics industry.They have continuously celebrated exciting growth, a key highlight being a large...

Role / Responsibility Manage teams Ensure customer satisfaction and productivity Meet targets Motivate team members Manage complaints Monitor call transactions Provide coaching and feedback to team members Assist new hires Client Interaction, where required Ensure compliance with internal policies and procedures, external regulations and information security...

amplify5 continue to growWe are launching new partnerships here at amplify5, and to ensure we set this up for success we are looking for experienced, engaging, fun and dedicated Team Leaders.Are you a leader who is proactive, wanting to take ownership of the team, being responsible for developing their performance and acting as the main point of contact to...

amplify5 continue to growWe are launching new partnerships here at amplify5, and to ensure we set this up for success we are looking for experienced, engaging, fun and dedicated Team Leaders.Are you a leader who is proactive, wanting to take ownership of the team, being responsible for developing their performance and acting as the main point of contact to...

Creating purposeful careers as we build the future of contact centre solutionsCallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South African to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader.As a Sales Team Leader you will be responsible for supervising and...

Job AdvertYou've been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off.We're on the lookout for a determined individual who values the importance of team playing and are ready to step up and lead by shining example as a...

Location: Cape TownType: PermanentReference: #1808317Company: Datafin RecruitmentEnvironment:An innovative Financial Services company in Cape Town seeks a telemarketing team leader to join their team. The main purpose of this role is to manage a team of +/- 15 contact Centre staff in order to enable the company to meet and surpass its strategic objectives....

Experience:1 year sales/leadership experience / contact centre experienceUk outbound sales experienceUK broadband or mobile (advantage)Behavioural Compentencies:Good verbal & written communicationPays attention to detailResults-orientated (target driven across all KRAs)Good numerical ability,Team playerTechnical Compentencies:Sales SkillsPC literate with...

What you'll be doing Leading, developing and managing a Sales Team in line with campaign requirements Creating and deploying an effective operational plan that will deliver benchmark sales figures Driving and supporting delivery of Quality improvement plans Managing reporting trends and opportunities for performance improvement as well as engaging...

amplify5 continue to growTeam LeaderWe are launching new partnerships here at amplify5, and to ensure we set this up for success we are looking for experienced, engaging, fun and dedicated Team Leaders.We are seeking a dynamic and experienced Sales Team Leader specializing in Gap and Vehicle Insurance to lead our sales team to success. This role requires a...

Listing reference: 017084Listing status: Online-Position summaryIndustry:Wholesale & Retail Trade- Job category:Call Centre and TelesalesLocation:Cape Town- Contract:PermanentRemuneration:Market Related- EE position:YesIntroduction To provide the required level of customer service to Clicks Group customers, to increase customer loyalty and elevate the...