Pharmaceutical Sales Representative

2 weeks ago


Johannesburg, Gauteng, South Africa Qetello Holdings Full time

Duties and Responsibilities:

Identify New Markets and Understanding of products

  • Introduce, promote and actively sell the company's products to the public and private sectors in the QSA and specialised Healthcare environments.
  • Meet and exceed customer expectations.
  • Build and manage relationships between the personnel, customers (Nuclear medicine, Radiation and Oncology) and relevant suppliers.
  • Introduce and manage marketing strategies for present and future product ranges.
  • Identify, together with the management team, the need for new products and ventures into new markets.
  • Monitor sales of products.
  • Provide technical support for products.
  • Provide and coordinate product training when necessary.
  • Be up to date with current affairs in the industry.
  • Conduct research in order to identify competitors, their product strategies, future requirements of the market, market trends and identify areas of potential sales successes.

Customer Relations

  • Schedule appointments and visit customers
  • Create, develop and maintain good business relationships
  • Disseminate hard and soft copy catalogues/ information to customers
  • Effective listening and questioning skills
  • Ensure customers are kept abreast with regards to any changes involving the company or the products they are using
  • Inform customers of any specials/promotions
  • Update customers' contact details in company database
  • Prepare quotations
  • Submit quotations/proforma invoices within 24 hours of request
  • Followup on quotations/proforma invoices
  • Complete tenders accurately and submit prior to deadlines.
  • Monitors sales/backorders of products.
  • Stays current on new product information by reading and filing correctly (hard and electronic copies)
  • Deliver demonstration products and stock to customers when necessary.
  • Assist with sales support to Branches.
  • Attend and participate in Sales Meetings.
  • Ensure the achievement of set annual sales targets

Promotions and Exhibitions

  • Identify and manage exhibitions and congresses with Management and Support staff
  • Identify any other advertising and promotional requirements for the company
  • Ensure availability of marketing and sample material with the assistance of the Internal Sales Support Staff
  • Identify and manage exhibitions and congresses with Management and Support staff
  • Identify any other advertising and promotional requirements for the company
  • Ensure availability of marketing and sample material with the assistance of the Internal Sales Support Staff
  • Provide input on proposed special offers to Sales Manager in order to drive sales in a specific area

Supplier Relations

  • Keep supplier contact details up to date
  • Utilise the latest information/ catalogues from the supplier and their company Ensure that applicable queries are escalated to suppliers when necessary.
  • Build on relationships with principals to ensure support channels are present when required

General

  • Submit reports to Sales Executive
  • Forecast sales
  • Update SAP Activities after customer visits or important telephone calls.
  • Update Outlook electronic calendar on a daily
- basis

  • Conduct predelivery checks on instrumentation, where applicable, prior to delivering to customers
  • Provide support for any queries relating to products to both customers and Sales Team
  • Compile Marketing Plans when new products are launched
  • Coordinate projects
  • Manage conflict/complaints in an effective and professional manner
  • Develop a position of increased influence and a network
  • Create and share knowledge base with colleagues and customers
  • Solve problems on own
  • Be a team player
  • Use one's initiative to liaise effectively with all stakeholders
  • Provide input on price list updates
  • Travel both locally and internationally for sales or training related purposes
  • Ensure that market intelligence is communicated to the relevant stakeholders in order to assist with decision making.

Qualifications and Experience:

  • B Degree in Nursing / Nuclear Medicine / Radiation Science or any Health Science Degree
  • Marketing and Sales qualification would be an advantage
  • Exposure to a clinical environment.
  • At least 3 years' experience in sales of radiopharmaceutical products will be an added advantage.

Skills and Competencies:

  • Computer literate in MS Office (Microsoft Excel, Word, and PowerPoint; and Outlook)
  • Articulate with strong communication skills (oral and written)
  • Pro-Clin Hospital Information Management System.
  • Ability to adapt and learn new skills.
  • Ability to multitask.
  • Cope well under pressure.

Remuneration
R R CTC per month depending on experience

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