![Hungry Lion Fast Foods (Pty) Ltd](https://media.trabajo.org/img/noimg.jpg)
People Specialist
2 weeks ago
WHO WE ARE
Operating in multiple African countries, with over 260 quick-service restaurants (QSR) and plans to double that within the next 3 years, Hungry Lion strives to provide high-quality products at affordable prices in a modern fast-food environment.
Our mandate is to enlist intelligent, creative, and hard-working people who are prepared for a challenge and want to be part of building something EXTRAORDINARY.
THE OPPORTUNITY
We have an opportunity for a
Regional Trainer, based in Gauteng, to join our
People team. _This role requires extensive travelling between stores which extends beyond the Gauteng province._
The primary purpose of this role is to upskill and equip our Hungry Lion store employees with the necessary skills, knowledge, and behaviours to fulfil their roles effectively; conduct observations for each person working in the store; schedule and train employees on operational, behavioural, and other identified programmes.
DUTIES/ RESPONSIBILITIES
- Gain expertlevel knowledge of Hungry Lion operations, procedures, systems and strategy, in order to effectively train staff in stores.
- Compile reports for HQ on each store visit this includes checklists, reports on observations and training recommendations.
- Communicate any potential training gaps quickly and follow up to ensure followthrough.
- Coach, guide and train store staff on customer satisfaction and store processes.
- Unpack and review the store success routines, identify gaps through training needs analyses and take ownership of addressing observed deviations and training gaps.
- Ensure that you are able to measure and assess all training interventions that are conducted, either by electronic or verbal assessments.
- Participate and contribute towards any learning and development projects that are implemented by Hungry Lion HQ and drive the success of these projects in the respective regions.
REQUIREMENTS
Essential:
- Grade 12 (or similar / equivalent qualification).
- Quick Service Restaurant Branch operations experience.
- Valid driver's licence.
Desirable:
- Knowledge of adult learning principles and outcomebased education principles.
- TraintheTrainer experience/facilitation skills.
COMPETENCIES
- Resilience and stress tolerance.
- Excellent written and verbal communication skills.
- Client centricity.
- Adaptability.
- Drive and commitment.
- Problemsolving.
- Action orientation.
- Selfmanagement.
- Attention to detail.
- Energetic & positive attitude.
- Great influencer.
- Interpersonal skills.
CLOSING DATE FOR APPLICATIONS:
_Tuesday, 1 August 2023_
WLMxsCCLFT
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