People Specialist

2 weeks ago


Pretoria, Gauteng, South Africa Hungry Lion Fast Foods (Pty) Ltd Full time

WHO WE ARE


Operating in multiple African countries, with over 260 quick-service restaurants (QSR) and plans to double that within the next 3 years, Hungry Lion strives to provide high-quality products at affordable prices in a modern fast-food environment.

We are a young, fun, dynamic, and GROWING company full of opportunities with little to no corporate politics.

Our mandate is to enlist intelligent, creative, and hard-working people who are prepared for a challenge and want to be part of building something EXTRAORDINARY.


THE OPPORTUNITY
We have an opportunity for a
Regional Trainer, based in Gauteng, to join our
People team. _This role requires extensive travelling between stores which extends beyond the Gauteng province._


The primary purpose of this role is to upskill and equip our Hungry Lion store employees with the necessary skills, knowledge, and behaviours to fulfil their roles effectively; conduct observations for each person working in the store; schedule and train employees on operational, behavioural, and other identified programmes.


DUTIES/ RESPONSIBILITIES

  • Gain expertlevel knowledge of Hungry Lion operations, procedures, systems and strategy, in order to effectively train staff in stores.
  • Compile reports for HQ on each store visit this includes checklists, reports on observations and training recommendations.
  • Communicate any potential training gaps quickly and follow up to ensure followthrough.
  • Coach, guide and train store staff on customer satisfaction and store processes.
  • Unpack and review the store success routines, identify gaps through training needs analyses and take ownership of addressing observed deviations and training gaps.
  • Ensure that you are able to measure and assess all training interventions that are conducted, either by electronic or verbal assessments.
  • Participate and contribute towards any learning and development projects that are implemented by Hungry Lion HQ and drive the success of these projects in the respective regions.

REQUIREMENTS

Essential:

  • Grade 12 (or similar / equivalent qualification).
  • Quick Service Restaurant Branch operations experience.
  • Valid driver's licence.

Desirable:

  • Knowledge of adult learning principles and outcomebased education principles.
  • TraintheTrainer experience/facilitation skills.

COMPETENCIES

  • Resilience and stress tolerance.
  • Excellent written and verbal communication skills.
  • Client centricity.
  • Adaptability.
  • Drive and commitment.
  • Problemsolving.
  • Action orientation.
  • Selfmanagement.
  • Attention to detail.
  • Energetic & positive attitude.
  • Great influencer.
  • Interpersonal skills.

CLOSING DATE FOR APPLICATIONS:
_Tuesday, 1 August 2023_

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