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Resort Fun Fanatic Team Leader
3 weeks ago
Key Performance Areas:
- Organise and lead weekly meetings for the entertainment department and service providers.
- Manage entertainment staff schedules, department operations and budget.
- Procure equipment and ensure quality control of facilities and performances.
- Present operational updates in resort meetings and assist with innovative concepts.
- Handle guest queries, promotions, events and maintain communication equipment.
- Conduct stock takes, handle complaints, maintain standards and ensure excellent customer service.
- Promote resort facilities, collect guest feedback and represent the brand in various settings.
- Organise guided hikes, adventure sports, entertainment events and develop new programs.
Position Requirements:
- Experience in entertainment in various settings like theme parks, Children's camps, Hotels and Resorts.
- Ability to lead games and activities for kids and families.
- Public speaking
- Computer literacy and Audiovisual expertise
- Proficiency in Crisis management
- Safety and security act (O.H.S.A)
- First Aid
- Valid Driver's Licence
Person Requirements:
- High energy levels with a passion for working with the public & particularly children.
- Prepared to work outside of normal office hours which includes, public holidays and weekends.
- Work during high season periods
- Work within a multicultural environment including multi genders
- Flexibility, patience and adaptability
Qualifications:
- Matric or Grade 12 (Compulsory)
- Child minding experience (Advantage)
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