Support Agent

Century City, Cape Town, Western Cape - Customer Service Call Centre/Admin Support Agent (JB2606)Century City, Cape TownR5000 - R6000 per monthEducational requirementsGrade 121-3 years previous customer service experience preferably in an omnichannel environmentUnderstanding of the student journey in distance educationDuties and responsibilities:Customer...

Purpose of Role:The Helpdesk team is expanding, and we require an individual who can act as a first escalation point for issues which require further investigation from both internal and external entities. Once received, Helpdesk support will gather information, investigate and attempt to resolve an issue before escalating to the next resolver if...

Company DescriptionWNS Global Services Inc (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries.Role...

Primary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries.We only...

Main Purpose of the Job:The Customer Service Department currently has a vacancy for the Order Fulfillment Contact Agent reporting to the Fulfillment Team Manager, who will be responsible for providing sales administrative and customer support.Job Output: Provide administrative support to the Sales Contact Centre Team, to meet minimum performance deliverables...

Primary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries.We only...

An amazing once in a life time opportunity exists, to own a business within a business.We are offering suitably qualified Short-term insurance agents the opportunity to earn recurring commission and grow your recurring book.Requirements: Grade 12 essential NQF5 or equivalent qualification preferred Industry qualification as per the FSCA requirements,...

Primary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries.We only...

We are looking for an experienced National Network Consultant*The purpose of this role is to create travel entrepreneurs, by supporting signed-up agents, to become transactional. The role includes contacting agents regularly to obtain feedback from them, as well as assisting agents with any challenges or queries they may have regarding the system or their...

Your role will include supervising the Feathercom call centre department, assistin establishing call centre objectives, managing staff, provide agents withopportunities to expand their knowledge of products and services, assist withgenerating and allocating sales leads, analyze call centre data, meeting callcentre revenue targets, and focus on improving...

Startup dynamic marketing agency based in Century city cape town.Magnus marketingResponsibilities: Facilitates, coaches, provides leadership and framework for daily operation Increases teams process and business knowledge/understanding enabling higher levels of performance productivity and efficiency. Monitors team performance and provides feedback. Provides...

MAIN PURPOSE OF THE POSITION:As a reservationist you are to be a professional, friendly, and efficient first point of contact for guests of properties in ourAccommodation Portfolio, ensuring that our facilities are sold in such a way that maximizes revenue whilst satisfyingthe guests expectations. To respond to communications from guests, travel agents, and...

Company DescriptionWNS (Holdings) Limited (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Grade 12Diploma in Human Resources Management 5 years experience in HR CoordinatorRecruitmentAssist Line Management with the recruitment and selection of permanent and contract workers and administer the processManaging the preliminary interviews to ensure CVs that are being sent forward to Ops are in line with what is being requiredConsult with external...

1. Tourism knowledge - Hotels, Flights and PackagesMulti-channel work capability.Ability to learn new hospitality systems.Multitasking - working with variant channels: zendesk, slack, hospitality systems.Issue all tickets that automation does not for the corporate department, on sitesCustomer call back when necessaryAssist onsite customers 8. Answer...

Virtual ReceptionistAbout the companyIWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organizations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to have a...

Virtual ReceptionistAbout the companyIWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organizations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to have a...

Company DescriptionWNS Global Services Inc (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

We are looking for an experienced Handyman, who will be responsible for the maintenance of the Groups' property portfolio. The Groups portfolio currently includes a business park and several commercial, industrial, and residential properties.Advantageous to have acute knowledge in the following areas:Fire equipment and system inspection, fire sprinkler...