Customer Service Manager it/software

Role Summary:The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout.We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments...

Ready to roll the dice on a thrilling new career opportunity? A leading iGaming company have an exciting new job opportunity for a Customer Services Manager to join their team in Johannesburg As the go-to person for player satisfaction, you'll lead a squad of support superstars, turning every interaction into a winning experience. Get ready to hit the...

Responsibilities: Lead and manage a team of software developers, service providers, and support staff Analyse, design, and develop new features, plugins, and bug fixes to enhance the quality of customers' experience Ensure ontime deployment of all website activities and updates, including timely platform upgrades and security patches Implement, optimize, and...

The purpose of the role:Main Responsibilities: Plan, design and guide the support operations strategically and manage the client experience as it relates to the products and services that we offer Own the Incident, Request, Change and Escalation processes, ensuring accurate reporting and proactively initiating service improvement activities when required....

Full time | Initiate International | South Africa Posted On 2024/05/20 Job Information Market related Betting and Gaming Work Experience 1-3 years City Johannesburg State/Province Gauteng 2000 Job DescriptionAre you ready to lead and shape the future of customer service in the iGaming industry? Join a leading iGaming company inJohannesburgas theHead of...

A bit about usTrek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your...

Customer Service Manager: Johannesburg, South Africa; South Africa Customer Service Estée Lauder CompaniesJob Description:Overall Purpose of the JobPlan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives. Responsible for the day-to-day...

A market-leading force in the gaming industry is actively seeking a Software development manager with expertise to join their dynamic team on a permanent basis. You will play a critical role in development of the corporate and investment projects, ensuring the seamless and efficient operation of these vital systems.Collaborating with a talented group of...

A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Systems Coordinator in the Western Cape The Systems Coordinator is responsible for the upkeep, configuration and reliable operation of computer systems especially multi-user computers such as servers. Grade 12 or NQF 4 equivalent...

A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Systems Coordinator in the Western Cape The Systems Coordinator is responsible for the upkeep, configuration and reliable operation of computer systems especially multi-user computers such as servers. Grade 12 or NQF 4 equivalent...

SprintHive is offering the right candidate a great opportunity to join a fast growing South African fintech that enables seamless and innovative customer onboarding services that drive conversion rates, prevent fraud, reduce risk and costs. You'll be surrounded by smart people who are passionate about building effective software services for our customers...

Our client, a professional, fast paced international gas/chemical processing manufacturer is seeking to employ an organised and customer centric and service focused right hand to the Divisional Manager and provide support and direction to the technical teams.***KEY REQUIREMENTS TO MEET FOR CONSIDERATION You will have Matric plus a diploma in administration...

We Want You:You Bring: A minimum of 3 years' experience working onsite supporting customers. CompTIA Network+ required. Experience with/in: Service level agreements and maintenance. Experience in networking and telecoms. Valid Driver's Licence required. Microsoft Technology Associate (MTA) or Microsoft Technology Associate (MCSA) (advantageous). Microsoft...

We are looking for a call center customer service representative to provide outstanding service to our customers and potential customers. You will be required to answer queries, handle complaints, and troubleshoot problems in a professional and polite manner to ensure effective resolution and customer satisfaction.The ideal call center customer service...

Requisition ID: Job Location(s): Johannesburg, ZADanfoss offers you a unique opportunity to join a global market leader and experience satisfaction, coming from engineering sustainable solutions for people all over the world and from the use of your knowledge and competencies for global changes Are you interested to achieve more with less?We are currently...

The successful candidate will have the ability to maintain high levels of service on an on-going basis. Furthermore, the ability to provide excellent customer services.Qualifications, Experience and Skills RequiredGrade 12 certificateMinimum of 2 years' service advisor experienceExceptional communication skillsExceptional customer serviceClear criminal...

Minimum requirements for the role: A customer service management diploma or business administration diploma is preferred for this role. Previous experience having worked within an internal sales management or related role ideally within an industry that manages stock and warehousing supplying into various manufacturing or distribution industries. Must have...

What you will be doing About us:World Courier:Our commitment to People, Quality and Innovation means we deliver career opportunities that few others can match. From our beginnings 50 years ago couriering time sensitive high importance documents to today's cutting edge logistics solutions for Cell & Gene Therapies that save lives, we now have over 3,000...

RESPONSIBILITIES:You will be responsible for:Sales: Being the main customer interface, including for contract, pricing, service and concept changes as well as business development. Secure new client accounts across South Africa Develop commercial strategy (identify leads, main actors, valuable information, strategic contacts, trends, client strategy )...