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Bartender

4 months ago

Cape Town, Western Cape, South Africa Marriott International, Inc Full time

Job Number

Job Category Food and Beverage & Culinary

Location The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Function

Required Experience & Qualifications

  • 2 years' relevant experience in a similar position within a 5star hotel environment
  • Wellgroomed appearance as per company standards at all times
  • Professional and pleasant disposition
  • People centric with a strong focus on the Guest experience
  • Good financial skills
  • Cash handling/cash up procedures in accordance with company standards
  • Good communication and interpersonal skills
  • Good cocktail skills
  • Experience in MICROS system
  • Ability to stand and walk for an extended period of time while accommodating guests effectively and politely.
  • Ability to work within a pressurized environment.
  • Physically fit to perform manual labour
  • Attention to detail pertaining to area responsibility
  • Ability to work without supervision and within a team
  • Required to work rostered shifts and irregular hours as per operational requirements
  • Flexible working hours as well as available to work weekends, Public holidays, opening and closing shifts when rostered as per operational requirements

Key Responsibilities

  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
  • Stock ice, glassware, and paper supplies
  • Present physical and accurate check to guest and process payment.
  • Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools, following all setup guidelines.
  • Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Set up, stock, and maintain work areas.
  • Serve food and alcoholic beverages to guests. Answer questions on menu selections.
  • Record transaction in MICROS system at time of order
  • Address guests' service needs in a professional, positive, and timely manner.
  • Thank guests with genuine appreciation and provide a fond farewell.
  • Assist other employees to ensure proper coverage and prompt guest service.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and handeye coordination.
  • Move up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._


At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived.

We recognize that travel can be disruptive to our guests' well-being, and we're energized to assist as partners in helping them maintain control and soaring above it all while on the road.

Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay.

We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand.

If you're someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.