Bar Operations Manager

2 months ago

Cape Town, Western Cape, South Africa Crew Life at Sea Full time
Bar Supervisor Job Description

As a Bar Supervisor with Crew Life at Sea, you will be responsible for overseeing the daily operations of all bars and lounges on our cruise ships. This is a unique opportunity to work in a fast-paced and dynamic environment, where you will have the chance to develop your leadership skills and work with a talented and diverse team.

Key Responsibilities:
  • Ensure that all bars and lounges are well-stocked, clean, and organized
  • Train, supervise, and motivate a team of bartenders to deliver exceptional service to our guests
  • Create and maintain a positive work environment, promoting teamwork and a strong work ethic
  • Monitor inventory levels and place orders for supplies as needed
  • Ensure compliance with all company policies and procedures, as well as local laws and regulations
  • Handle guest complaints and resolve any issues in a timely and professional manner
  • Collaborate with other departments, such as Food and Beverage and Entertainment, to plan and execute special events and promotions
  • Maintain accurate records of sales, inventory, and staff schedules
  • Conduct regular performance evaluations and provide feedback and coaching to team members
  • Adhere to all safety and hygiene standards, and ensure that all team members do the same
Qualifications:
  • Previous experience in a supervisory role in the hospitality industry, preferably in a bar or lounge setting
  • Strong leadership and communication skills
  • Excellent customer service skills and a friendly, outgoing personality
  • Knowledge of different types of alcoholic and non-alcoholic beverages, as well as mixology and bartending techniques
  • Ability to work in a fast-paced and dynamic environment
  • Flexibility to work long hours, including evenings, weekends, and holidays
  • Fluent in English, both written and verbal
  • Must be at least 21 years of age and hold a valid passport and/or work permit

If you are passionate about the hospitality industry and have a strong work ethic, we would love to hear from you. As a Bar Supervisor with Crew Life at Sea, you will have the opportunity to work with a talented and diverse team, gain valuable experience, and travel to amazing destinations.

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