Executive: Information System Lead

2 weeks ago

Johannesburg, Gauteng, South Africa IT Ridge Technologies Full time

Key performance areas

  • Partner with the shared services business units to ensure their information system requirements are fully understood and deliver the requisite functionality, aligning with the business strategic requirements.
  • Ensure the business get appropriate systems support in the form of support, issue resolution and service requests.
  • Adequately capacitate and manage the BI function to ensure scalable and stable reporting to the business.
  • Assist and coordinate the IT reporting across the group.
  • Provide project leadership/support as agreed/necessary for special projects.
  • Plan & execute IT asset refresh actions in alignment to required standards.
  • Ensure adequate governance, security and risk mitigation of core platforms and operations used across the group is maintained.
  • Manage escalations, critical risks and operations issued through the appropriate channels.
  • Maintain governance & controls on shared infrastructure.
  • Engage 3rdparties and vendors that fulfil IT functions to enable and maintain the common shared platforms across the group.
  • Conduct shared services supplier SLA performance & Conformance reviews whilst managing vendor relationships. Ensure services are relevant and are compliant.
  • Manage the relationships and contracts with support partners and vendors, ensuring they deliver in line with expectations.
  • Ensure appropriate use of IT processes, tools and methodologies.
  • Define and manage an effective business continuity plan in relation to information systems functionality, ensuring information systems are adequately secured at all times
  • Lead, mentor and manage the information systems support team
  • Manage information system projects
  • Fully understand the reporting and BI components of the information systems landscape to be able to stand in as backup for the BI & IT Business Analyst.

Experience

  • Bachelor's degree or equivalent qualification in a technical discipline.
  • Minimum of 8 years relevant experience.
  • Microsoft Power Platform development (e.g. Power Apps, Power Automate, Power BI, Sharepoint, etc). Ideally knowledge and experience with Qlikview and Qliksense.
  • Microsoft Power Platform components (e.g. Power Apps, Power Automate, Power BI, Sharepoint, etc)

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