Receptionist

1 week ago


Edenvale, Gauteng, South Africa Signature Cosmetics Full time

Responsibilities

  • Greet and welcome staff and visitors as soon as they arrive at reception.
  • Direct visitors to the appropriate person and office.
  • Operate the switchboard effectively and efficiently.
  • Answer, screen, and forward incoming phone calls.
  • Answer the telephone with the agreed greeting, in a polite manner, with the appropriate tone of voice.
  • Record messages and ensure that they are forwarded to the relevant person.
  • Ensure the reception area is neat, tidy, and presentable, with all necessary stationery and material available (e.g., pens, forms, and brochures).
  • Ensure that only authorised employees have access to the reception desk and perform reception related duties
  • Receive, sort, and distribute daily mail and deliveries.
  • Maintain office security by following safety procedures and controlling access via the reception desk.
  • Order and keep inventory of reception /front office supplies.
  • Perform other clerical receptionist duties such as filing, photocopying.
  • Assist walk in customers, refer them to the Head Office store, and notify the Brand Sales Coordinator that a customer requires assistance.
  • Perform cash ups at the end of each day.
  • Ensure handover of Petty Cash takes place prior to and when returning from leave or any other absence.
  • Arrange for parcels to be collected by the relevant courier service.
  • Ensure all parcels received from courier services are delivered to the relevant person.
  • Receive, pick and process staff allocation purchases for the Warehouse and Autograph.
  • Collate and submit staff member sales on a monthly basis.
  • Receive, collate, and check daily sales figures from stores.
  • Submit daily and weekly store sales figures to approved distribution list.
  • Assist the Operations Assistant, and Brand Sales Coordinator as and when required.

Requirements:

  • Grade 12 or equivalent qualification
  • Certification in Office Management an advantage
  • Previous experience working in a similar role
  • Proficiency in Microsoft Office Suite is required
  • Experience working with spreadsheets and collating information from numerous sources is required
  • Experience in a customer service function in a retail or related environment an advantage
  • Professional attitude and appearance is required

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