Tele-sales Coordinator

2 weeks ago


East Rand, South Africa Unique Personnel Full time

Job Number

  • 73069

Job Type

  • Permanent

Job Title

  • Telesales Coordinator

Computer Skills

  • MS Excel,MS Outlook,MS Word

Industry

  • Pharmaceutical
  • Healthcare

City

  • Ekurhuleni (East Rand)

Province

  • Gauteng

Purpose Of The Role:

  • To generate sales, manage an existing customer base and manage the administrative duties associated with this role.

Key Tasks:

  • Must possess excellent selling skills
  • Review current customer list and identify/pursue leads
  • Obtain leads from Business Development Managers
  • Resolve queries
  • Render customer support
  • Source information from various sources in order to provide information
  • Administrative duties
  • Obtain request from customer to return goods
  • Identify and resolve errors
  • Refer to Responsible Pharmacist regarding return of goods
  • Generate credit notes and liaise with customers until all issues are resolved
  • Complete the return log
    Inherent Requirements

Minimum Requirements:

  • Grade 12 with a minimum of 3 years' experience in a sales position
  • Fully bilingual must be able to communicate fluently in Afrikaans (verbal
- and written)

  • Excellent interpersonal skills with a good telephone manner
  • Good planning, prioritising
- and problem-solving ability

  • Ability to work under pressure and meet deadlines
  • Computer literacy (MS Excel, Word and Outlook)
  • Highlevel of attention to detail

What Qualification

Minimum Qualification

  • Certificate

Status

  • Available


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