Sales, Marketing and Production Coordinator

5 days ago

East London, South Africa Abantu Staffing Solutions Full time

**Job Title **:Sales, Marketing and Production Coordinator**Employment Type **:Full Time**Experience **:4 to 5 years**Salary **:Negotiable**Job Published **:09 April 2024**Job Reference No. **:2738054222**Job Overview**:
Reporting to the Managing Director and Company Share Holders. The Sales, Marketing / Production Coordinator is responsible for supporting and coordinating between the Sales and Production teams by providing administrative support

**Minimum Requirements**:

- Matric, Grade 12 certificate
- Valid Driver's licence
- Microsoft Office proficient
- Pastel preferred

**Responsibilities**:

- Responsible for day to day sales enquiries from existing or potential customer - quotes, prices, product construction etc.
- Manage and record all sales enquiries
- Customer account creation via Pastel
- Serves customers by selling product and meeting customers’ needs
- Service existing accounts, obtains orders and establishes new accounts
- Resolves customer complaints by investigating problems, developing solutions, and preparing reports through the production team
- Expands sales in existing accounts by introducing new products that the production team may be developing
- Keeps customers informed of their order progress by submitting weekly/ monthly outstanding order lists
- Keep customers informed of delivery status for their deliveries
- Travelling will be required for quarterly meetings with existing customers or meeting with potential new customers
- Conception of new designs/packaging or changes to existing designs/packaging with new or existing customers
- Submits manufacturing orders by referring to price lists and product literature
- Posting of manufacturing orders into Pastel Accounting system
- Checking that the sales balance and submitting monthly sales reports to Management team every month end
- Submitting Sales Reps reports to Sales Team and Accounting Team
- Keeps management informed by submitting weekly, monthly, and annual sales and production reports
- Maintains professional and technical knowledge by continual meetings and updates with the production team
- Liaise with logistics and customer in coordination with collection and delivery of orders
- Provides historical records by maintaining records on customer sales and production tracking
- General support to sales team and production team as required
- Procurement of items instructed by Management team
- Day to day administrative tasks, answering the telephone etc.

**Key Skills and Competencies**:

- Time management and planning skill
- Interpersonal, Written and verbal communication skills
- Able to meet multiple project deadlines and demonstrate good attention to detail
- Able to demonstrate an understanding of the needs of the customer
- Able to work individually as well as part of a team
- Ability to meet deadlines with mínimal supervision
- Knowledge of export compliance and logistics is an advantage but not a specific requirement
- Customer service and Client relationships
- Knowledge of graphics design is an advantage but not a specific requirements

**Skills**:

- SalesMarketingStock ControlManagement AccountsCustomer Service**Industries**:

- Manufacturing

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