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Operational Risk Manager: Client Coverage and

3 months ago

Johannesburg, Gauteng, South Africa Nedbank Full time

Job Purpose

  • To implement and maintain the Groups operational risk management framework through partnering with business to manage operational risk and ensure compliance to regulatory requirements; as per Nedbank business strategy.

Responsibilities:

  • Build sound professional relationships with clients through collaboration; client focus; innovative growth; excellent execution; value based leadership and taking ownership.
  • Build trust with clients through professional conduct and providing advice and guidance.
  • Develop professional working relationships with internal stakeholders (Other Risk functions; Group; Audit etc.) through collaboration; liaising with various stakeholders to improve the framework.
  • Manage relationships with team through teamwork; knowledge sharing; positive attitude and providing support to colleagues.
  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
  • Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
  • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
  • Contribute to making the department a great place to work through teambuilding activities; communication; improving how we do things to become more efficient / profitable.
  • Improve the risk culture through ongoing active contribution (awareness campaigns and day to day interaction with stakeholders and clients).
  • Ensure time is well managed to manage costs through prioritisation; accuracy; planning and timeous delivery.
  • Deliver efficiency initiatives by adhering to time and budget requirements.
  • Identify and assess the risk and controls relevant to the portfolio in terms of operations; new products; projects; systems and the environment by using approved operational risk management tools.
  • Ensure that risks are well managed and anticipated by monitoring and analysing risk and risk trends.
  • Ensure that identified risks are treated by facilitating the development of mitigating actions and monitoring the implementation thereof.
  • Monitor adherence and compliance to the operational risk management framework.
  • Estimate capital allocation and stress test risk by facilitating scenario analysis.
  • Ensure that the operational risk reporting to the various structures is accurate; relevant and comparable by reporting timeously and being proactive.
  • Prevent recurrence of incidents by undertaking investigations; classifying and reporting operational risk incidents.
  • Ensure effective risk governance by Assisting and providing support to the Chairman of the Enterprise Risk Committee (ERCO) in risk and compliance relate matters.
  • Ensure appropriate evidence of risk management by adhering to internal governance standards.
  • Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
  • Identify training courses and career progression for self through input and feedback from management.
  • Uplift the skills of the team by mentoring and training othersEnsure all personal development plan activities are completed within specified timeframe.
  • Share knowledge and industry trends with team during formal and informal interaction.


 Preferred Qualification
  • Bcom Honours in Auditing and Accounting or Chartered Accountant ,
  • Minimum Experience Level years' experience in Risk, Governance and Auditing

Technical / Professional Knowledge

  • Change management
  • Communication Strategies
  • Governance, Risk and Controls
  • Industry trends
  • Principles of financial management
  • Principles of project management
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Research methodology
  • Cluster Specific Operational Knowledge

Behavioural Competencies

  • Communication
  • Technical/Professional Knowledge and Skills
  • Building Partnerships
  • Adaptability
  • Stress Tolerance
  • Decision Making


 Employment Equity Statement
  • Preference will be given to individuals from underrepresented groups **_Please contact the Nedbank Recruiting Team at _