Assistant Maitre D Onboard a Cruise Ship

2 weeks ago


Johannesburg, Gauteng, South Africa Portside Consulting Full time

The Fine Dining Maitre D is responsible for providing exceptional customer service to all guests while overseeing the daily operations of the dining room in a high-end restaurant.

The Maitre D will be responsible for managing the host/hostess team, coordinating reservations, supervising the waitstaff, and ensuring the guests have an excellent dining experience.

Manage the host/hostess team and ensure guests are seated promptly - Oversee the reservation system, ensure reservations are properly recorded and managed - Supervise the waitstaff, ensuring they are providing excellent service to guests - Train new employees, ensuring they are knowledgeable about the menu, wine selection, and service standards - Handle guest complaints and resolve any issues in a timely and professional manner - Maintain a clean and organized dining room, ensuring tables are set properly and the overall ambiance is welcoming - Monitor inventory levels of restaurant supplies, including silverware, glassware, and linens, and order additional items as needed - Work with the kitchen staff to ensure food is prepared and served on time and to the guest's satisfaction - Monitor and ensure compliance with all health and safety regulations

Requirements:

  • A Valid Passport
  • 5 years experience in Managerial Role
  • A Qualification

Ability to commute/relocate:

  • Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

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