![Crew Life at Sea](https://media.trabajo.org/img/noimg.jpg)
Assistant Purser
2 weeks ago
Johannesburg, Gauteng, South Africa
Crew Life at Sea
Full time
Key Responsibilities:
- Assist the Purser in managing the front desk and guest services operations
onboard the ship - Greet and assist guests with checkin, checkout, and any inquiries or requests they may have
- Handle guest complaints and resolve issues in a timely and professional manner
- Maintain accurate records of guest accounts and transactions
- Prepare and distribute daily reports to the management team
- Coordinate with other departments to ensure a seamless guest experience
- Train and supervise junior guest services staff
- Participate in safety drills and emergency procedures as required
- Assist with administrative tasks, such as scheduling and inventory management
- Adhere to company policies and procedures at all times
Responsibilities:
- High School diploma or equivalent, Bachelor's degree in Hospitality or related field preferred
- Minimum of 2 years of experience in a guest services role, preferably in the cruise industry
- Strong customer service and problemsolving skills
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office and other computer systems
- Ability to work in a fastpaced and dynamic environment
- Flexibility to work long hours and weekends as needed
- Fluent in English, additional languages are a plus
- Must be able to pass a background check and obtain necessary certifications for
working at sea
Salary:
R35 000,00 - R75 000,00 per month
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Crew Purser
2 weeks ago
Johannesburg, Gauteng, South Africa Crew Life at Sea Full timeKey Responsibilities: Manage all administrative tasks related to the crew, including processing contracts, payroll, and crew schedules onboard the cruise ship Maintain accurate and uptodate crew records, including personal information, training, and certifications. Coordinate crew travel arrangements, including flights, visas, and accommodations. Monitor...