Junior Collections Strategy Analyst

2 weeks ago


Cape Town, Western Cape, South Africa Moving Heads Personnel Full time

Junior Collections Strategy Analyst

Cape Town
The role is accountable for designing novel models and advanced data analytics.

  • Understanding and experience of credit scores, bureau scores and segmentation analytics on consumer portfolios.
  • Provide Daily and monthly analytic support for Collections in collaboration with Data and Analytics function
  • Contribute positively toward effective monthly collections percentage by providing up to date analysis and reporting as well as provide strategic guidance to ensure consistent increase in the overall collections book
  • Produce daily productivity analysis
  • Ensure efficiency of resources by providing strategic campaign plan to optimise effective use of all current tools i.e., WhatsApp, Dialler, SMS etc.
  • Report daily, weekly and monthly on performance measures and provide insights which will inform strategic direction in terms of collections focus
  • Self Service campaigns and Communications Strategies implement and manage in collaboration with other business stakeholders
  • Understanding of productivity metrics in a call centre environment to build comprehensive reporting around the full end to end collections process
  • Bachelors Degree: Bcom including Maths, Stats or Finance, Economics major with Econometrix, Actuarial Science, Bsc Engineering (preferred)
  • 13 years of experience working with
    credit or collections environment
  • Analytical tools: SQL, R, Python 13.1lo

Ability to commute/relocate:

  • Cape Town,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

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