Pricing Workflow Allocator

2 weeks ago

Cape Town, Western Cape, South Africa Momentum Corporate Full time

IntroductionRole Purpose
Requirements:

Experience and Qualifications

  • Minimum matric with exemption including Mathematics (Pure) and Accounting/Physical Science.
- - 5years' work experience in the Insurance, Employee Benefits or other Financial Services industry is preferable, but not a pre-requisite.

  • Work experience in Insurance, Employee Benefits, or Group Insurance and/or FundsAtWork pricing is preferable, but not a prerequisite.
  • Work Experience in workflow allocation would be advantageous.
  • Computer literate with good MS OutLook, MS Word and MS Excel skills.

Duties & Responsibilities

INTERNAL PROCESS

  • Manage the Pricing team workflow mailbox to ensure all incoming requests are attended to timeously.
  • Ensure that the workflow mailbox is cleared from incoming mail daily.
  • Screen and analyze incoming workflow requests to ensure all requirements are provided.
  • Liaise with the Sales team and other internal clients with regards to deadlines and ad hoc allocation related queries (e.g. outstanding information)
  • Capture the requests on the required systems.
  • Capture the relevant data at allocation and quote despatch stage for reporting purposes.
  • Close cases on the work flow system when required.
  • General procedural maintenance (e.g. filing).
  • Assist the Pricing team leaders with other ad hoc functions (e.g. meeting bookings, general arrangements).
  • Ensure that all protocols, tools and systems are adhered to and are used correctly and effectively.

CLIENT

  • Engage in effective communication and exceed customer service expectations.
  • Maintain a consistent service delivery to ensure client retention and satisfaction.
  • Maintain a broad product knowledge to respond to customer queries effectively and accurately.
  • Deliver on service level agreements with internal and external stakeholders to meet or exceed client expectations.
  • Build and maintain strong relationships with the Sales channel and other clients.
  • Ensure satisfactory resolution of all queries and problems.
  • Track workflow related complaints and identify trends and risks and escalate accordingly to be addressed.

PEOPLE

  • Enhance the image of MMH through professional internal and external client liaison.
  • Work together with the Sales team to support client retention and new business acquisition via excellent customer service and maintaining excellent client and broker relationships.
  • Support effective teamwork withinthe division.
  • Engage with appropriate training interventions to promote own professional development.

FINANCE

  • Identify risks to the company and escalate accordingly.
  • Contribute towards reducing departmental operating costs.

Competencies

  • Knowledge and understanding of the insurance industry (specifically employee benefits) will be advantageous.
  • Ability to work with spreadsheets and basic calculations involving ratios, averages and data manipulation.
  • Excellent people and communication skills (verbal and written) with the ability to write coherently and professionally.
  • Analytical and problemsolving skills.
  • Effective timemanagement, flexibility and adaptability.
  • Attention to detail.
  • Computer literacy in Microsoft Office with strong Outlook, Excel and Word skills.
  • Ability to work independently and as part of a team.
  • Ability to work under pressure.
  • Selfmanagement andaccountability.
  • Quality and service oriented
  • Good judgment, effective decisionmaking and problemsolving.
  • Planning and organizing.
  • Live and uphold the MMH values.
  • The willingness to follow prescribed rules, procedures and instructions and work within given structures.
  • Selfstarter, Selfdisciplined and Selfmotivated
  • Pro-Activeness
  • Commitment
  • Assertiveness and Enthusiasm

  • Retail Allocator

    2 weeks ago

    Cape Town, Western Cape, South Africa PUMA Full time

    RETAIL CORPORATERETAIL ALLOCATOR: Cape Town, South AfricaYOUR MISSION:Allocate and replenish stock per target parameters to maximize profit and stock turn. Category Replenishments. Allocate on the principles of ensuring Right Product, Right Quantity, Right Place and Right Time frame. Support Buyers in delivering proposals on key decisions to the business...

  • Program Manager, Fees and Pricing, 3p Marketplace

    2 weeks ago

    Cape Town, Western Cape, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd - N09 Full time

    Bachelor degree in finance, engineering, statistics or related technical or quantitative field Program or project management experience Advanced Excel knowledge and basic SQL Experience defining program requirements and using data and metrics to determine improvements Experience defining and implementing process improvement initiativesToday, More than 60% of...

  • Program Manager, Fees and Pricing, 3P Marketplace

    2 weeks ago

    Cape Town, Western Cape, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd - N09 Full time

    Amazon Program Manager - Fees and Pricing StrategyLead strategic projects and initiatives that drive the Fees and pricing programDevelop and maintain pricing and fees rules, tenets, and frameworks to support strategic objectivesBuild scalable, automated pricing and fees products and processes to enable network expansionConduct root cause analysis for...

  • Director: Products Global Pricing

    2 weeks ago

    Cape Town, Western Cape, South Africa Clickatell Full time

    PurposeWe are seeking a Trailblazing Director: Products Global Pricing to join our team of Champions focused on disrupting a $50B+ market. This role is essential in managing and growing the demand to deliver competitive products and solutions.The Director:Products Global Pricing will manage a team of individuals each responsible for a component of delivering...

  • Wfm Manager/ Workforce/workflow Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa ABC Worldwide Full time

    We are looking for an excellent WFM Manager to join the teamBasic Functions Generates monthwise, daywise and intervalwise forecast incorporating historical trends and other factors such as special events, seasonality, chum or growth, weather etc. Runs short term forecast and reforecast/adjust future volume projections as needed to ensure optimum staffing at...

  • Program Manager, Fees And Pricing, 3P Marketplace

    2 weeks ago

    Cape Town, Western Cape, South Africa Amazon Full time

    Program Manager, Fees and Pricing, 3P MarketplaceJob ID: | Amazon Commercial Services (South Africa) (Pty) Ltd - N09Today, More than 60% of the items sold in Amazon's stores globally are from independent sellers — most of which are small- and medium-sized businesses — providing a vast selection of products, competitive prices, and great convenience for...

  • Administrator: Indexing

    2 weeks ago

    Cape Town, Western Cape, South Africa Momentum Corporate Full time

    IntroductionRole Purpose**- Accurately and effectively analyse and review incoming correspondence and documents and create and allocate appropriate workflow task on the workflow system within the service level agreementRequirements: Matric qualification or equivalent At least 1 year administration and data capturing experience in an insurance environment...

  • Administrator: Indexer

    2 weeks ago

    Cape Town, Western Cape, South Africa Momentum Corporate Full time

    IntroductionRole PurposeAccurately and effectively analyse and review incoming correspondence and documents and create and allocate appropriate workflow task on the workflow system within the service level agreement.Requirements: Matric qualification or equivalent At least 1 year administration and data capturing experience in an insurance environment...

  • Content Strategist

    2 weeks ago

    Cape Town, Western Cape, South Africa Proactive Recruitment Full time

    Our Client is the industry-leading digital marketing agency serving American and Canadian optometric practices. We are a virtual company, employing a global team of Web Development, SEO, Marketing, Sales, and Customer Support experts.We are looking to hire an energetic, efficient, and creative Content Strategist to bring our client's content strategy for our...

  • E-channel Distribution Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    Assist in the management and optimization of the groups presence across many electronic distribution channels, such as online travel agencies (OTAs), global distribution systems (GDS), metasearch engines, direct booking channels, tour operators and travel agents. Ensure the group's visibility and competitiveness on global platforms and make strategic...

  • Brand Ambassador

    2 weeks ago

    Cape Town, Western Cape, South Africa iRam (Innovative Retail Account Management) Full time

    The purpose of this role is to become a conduit between Hisense, existing and/or potential customers within the allocated mall/s in their area. To complete daily sales target, orders are placed on time, queries are escalated, one on one training, stock counts and to provide feedback in terms of challenges and/or opportunities identified. Call cycle is...

  • Traffic Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa One Day Only Full time

    Step into the wild world of OneDayOnly – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy shoppers...

  • Advertising Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa The Building Company Full time

    Product & Price Advertising External Advertising Agency Output Coordination Assist in Planning Advertising and Promotional Campaigns Stakeholder Relations Management Manage Administration ReportingTo uphold and promote the company values and culture Relevant tertiary qualification/NQF 6 (e.g., Marketing/ Brand Management/ Administration Management (incl....

  • Junior Editorial Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa Persona Staff Full time

    Responsibilities: Conduct initial manuscript quality and permission checks.Implement checks (e.g., checklists, plagiarism etc.) on various process points and documents to evaluate the standard of work/task. Take corrective action if the manuscript deviates from the standard required.Apply standard procedures to manuscripts allocated to enhance customer...

  • Junior Editorial Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa Persona Staff Full time

    Responsibilities: Conduct initial manuscript quality and permission checks. Implement checks (e.g., checklists, plagiarism etc.) on various process points and documents to evaluate the standard of work/task. Take corrective action if the manuscript deviates from the standard required. Apply standard procedures to manuscripts allocated to enhance customer...

  • Team Lead Photography

    2 weeks ago

    Cape Town, Western Cape, South Africa Hirt & Carter Full time

    _TEAM LEAD PHOTOGRAPHY __SILO _**_CAPE TOWN- **_CORE PURPOSE OF THE JOB:_Drive photography output numbers through careful monitoring of the photography queues, and focussed workallocation and scheduling. Develop and maintain a positive, proactive and energetic spirit within the team, drivingteam motivation and work ethic. Nurture, educate and up-skills...

  • Administrator - Security Valuations

    2 weeks ago

    Cape Town, Western Cape, South Africa LRI Invest Full time

    Administrator - Security Valuations - Cape TownSummary of the positionThe Administrator - Security Valuations will be responsible for the input, update and verification of all daily prices into the current investment systems accurately and on time.Outline of main duties and responsibilitiesThe main responsibilities of the role will be to:Update the Apex...

  • Product Consultant

    2 weeks ago

    Cape Town, Western Cape, South Africa Smollan Full time

    We're on the lookout for a Product Consultant to create and increase brand awareness through maintaining pricing, shelf health, promotions, training of instore sales consultants and strong customer and client relationships. The role is based in Cape Town.As a Product Consultant, you will be responsible for:Ensure product availability Check for and manage...

  • Campaign Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Ackermans Full time

    Job Advert:At Ackermans, we're looking for a Campaign Specialist who will be responsible for driving the implementation of the Direct Marketing portfolios and integration of campaign messaging across Digital Channels to change customer behaviour to grow more loyal, engaged and higher spending customers.Join our team if you're looking for an amazing company...

  • Quotations Specialist Intern

    2 weeks ago

    Cape Town, Western Cape, South Africa Momentum Corporate Full time

    IntroductionRole Purpose Exposure and practical learning in a corporate working environment Mentorship, guidance and support The opportunity to contribute to meaningful projectsRequirements: Matric with Accounting and Mathematics Business relateddegree Advanced Excel proficiency Ability to work accurately under pressure Selfstarter able to show initiative...