Jo Malone Stylist, 40 Hours

2 weeks ago


Johannesburg, Gauteng, South Africa The Estée Lauder Companies Full time

Position Summary:

  • Understand individual sales and service goals and those of the Boutique and work towards fulfilling these objectives by providing outstanding customer service to each customer.

Key Roles & Responsibilities:

  • Sell product range and achieve retail sales targets set
  • Achieve Items Per Transaction / ARS and mix of business goals set
  • Provide Jo Malone service experience to all customers and achieve service targets
  • Ensure team executes the Jo Malone service experience with every customer
  • Ensure that the Consultation Standards and Jo Malone Service Vision are adhered to at all times
  • Execute events according to the events guidelines
  • Maintain the Jo Malone image at the counter by cleaning counters, tester stands and displays
  • Merchandising of counter and displays
  • Duties specified by Boutique Manager or National Sales Manager
  • Ensure high standards of grooming, merchandising housekeeping and use of Jo Malone hygiene
  • Assist with ensuring adequate stock levels on the shop floor and stock rotation.
  • Ensure that the stock room is kept tidy and highlight any discrepancies or issues.
  • Undertake specific tasks as given by the Boutique Manager including administrative paperwork
  • Work in conjunction with team members and Boutique Manager to ensure efficient running of the Boutique
  • Maintain personal grooming to the standards as set by the Company
  • Only Jo Malone fragrance products are to be used during working hours.

Qualifications

Requirements:

  • Grade 1
  • Retail Cosmetics Experience
  • Ability to work retail hours

Job:
Retail - Store

Primary Location:
Europe, Middle East, Africa-ZA-GP-Johannesburg

Job Type:
Standard

Schedule:
Full-time

Shift:
Variable

Job Number: 238524

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