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Food and Beverage Coordinator
2 weeks ago
This role will be responsible for the coordination of the Food and Beverage department administration and includes meeting and greeting guests during peak service periods.
JOB SPECIFICATIONS:
Preferable Grade 12 or higher qualification.
Computer literate in Excel, Word, Micros and Opera.
Well presented.
Excellent verbal and written communication
Required to work shifts.
Banqueting experience preferable.
JOB DESCRIPTION:
Corresponding with the guests to ensure the bookings are made to their requirements from initial contact through to the event/booking and after ensuring guest satisfaction and professionalism throughout the process.
Ensure all bookings are recorded, and guest information and requirements are correctly captured.
Weekly forecasts and handovers completed.
Clarifying queries that the team have prior to the events.
Complete billing and account reconciliation per event.
Follow up with the guests after they have left to build relationships with the guests to ensure guest satisfaction and return.
Follow up with Chef for changes to the menus.
Printing of all signage and Menus for F&B Outlets and Site inspections, capturing of set menu orders and handing spreadsheets over to the OPS team.
Job Types:
Full-time, Permanent
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