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Manager
2 weeks ago
Manager | Joburg | Barbershop brand:
KEY RESPONSIBILITIES:
- Staff Management
- Oversee barbers and support staff, including hiring, training, scheduling, and performance evaluations to ensure smooth operations and exceptional service delivery.
Customer Service
- Provide excellent customer service by greeting clients, addressing inquiries, scheduling appointments, and handling feedback or complaints professionally.
Inventory Management
- Manage inventory levels of hair care products, tools, and equipment, ensuring adequate supplies are available for daily operations.
Financial Management
- Handle financial aspects such as budgeting, pricing, billing, and cash management, aiming for profitability and costeffectiveness.
Quality Control
- Maintain highquality standards for haircuts, shaves, and grooming services, ensuring customer satisfaction and loyalty.
Marketing and Promotion
- Develop and implement marketing strategies to attract new clients and retain existing ones, including promotions, events, and social media engagement.
Compliance and Safety
- Ensure compliance with health and safety regulations, sanitation standards, and licensing requirements to create a safe and hygienic environment for staff and clients.
Continuous Improvement
- Stay updated on industry trends, techniques, and customer preferences, implementing improvements to enhance the overall experience and reputation of the barbershop.
KEY REQUIREMENTS:
- Matric
- 3 to 5 years' management experience
- Relevant tertiary qualifications advantageous
- Strong communication and interpersonal skills with staff and interacting with clients
- Excellent organisational abilities to handle scheduling, inventory management and
- Business minded, must be able to complete basic bookkeeping tasks
- Leadership qualities to motivate and supervise barbers and support staff
- Marketing skills to develop strategies for attracting and retaining clients
- Ability to adapt to industry trends and implement continuous improvement initiatives
Start Date :
ASAP:
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
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