Manager, Product Management

2 weeks ago

Johannesburg, Gauteng, South Africa Mastercard Full time

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences.

We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary
Manager, Product ManagementOverview
Global business-to-business (B2B) payment market is in the range of USD 120 trillion. Most of it happens on non-card rails, representing tremendous growth opportunity for Mastercard's Commercial Products and Solutions.

The EEMEA Product Team is responsible to develop and execute a comprehensive strategy to retain, grow and expand Mastercard commercial footprint in the region.

To do this, the team takes an end-to-end approach by formulating market strategy, developing relevant products and solutions, packaging these products, articulating the value proposition to Issuers and their customers, and optimising the go-to-market process.

The Product Manager will support the EEMEA region by accelerating deployment of commercial payment solutions specifically Acceptance Products based on customer needs and business opportunities.

Reporting directly to the VP of Commercial Product, he/she will work closely with the global product teams as well as the local markets throughout EEMEA to accelerate deployment of those products.

The position will be responsible to drive the strategic selling and sales support, ongoing management and enhancements of commercial solutions, engagement with internal and external stakeholders to achieve annual revenue targets and support the growth of Mastercard in the commercial payment space.

Role

  • Enable and implement end to end strategies for commercial solutions rollout and adoption. Support the markets with adequate analysis/ case studies as required to demonstrate the value of these products.
  • In partnership with the business development and account teams, support the strategic selling process with key customers: from identifying the opportunities to obtaining customer commitments through implementation and go-to-market
  • Work with issuers, partners and internal customers to define the details behind the business requirements.
  • Execute and support commercialisation plans & key markets, with defined revenue opportunities.
  • Demonstrate product/technology management expertise and strong project management skills.
  • Monitor and evaluate product performance; ability to locate and use relevant data to support performance measurement, tracking, and product insights.
  • Identify new and innovative use cases for Mastercard commercial solution and potential new distribution and technology partners.
  • Work in partnership with the Global Product team to leverage best practices and bring new capabilities to market in EEMEA.
All About You

  • Relevant experience in commercial payments, including experience working with for issuers
  • This position requires a highly collaborative and self-driven individual who will need to manage relationships across multiple functional areas.
  • Cross-functional team experience managing multiple, complex projects concurrently and delivering timely results under tight timelines.
  • Experience of consultative sales, relationship management, product management and within the financial services or payments industry, preferably with acquiring background, understanding of competitive landscape and industry trends a plus.
  • Understanding of broader B2B payment and transaction ecosystem for Large Corporates.
  • Knowledge and skills using product management tools, (e.g. market and product plans, project timelines, marketing research, pricing, business case development).
  • Strong interpersonal and leadership skills to influence and build credibility internally and externally; team-oriented, collaborative, diplomatic, and flexible.
  • Personal presence and ability to clearly communicate compelling messages to senior management and business partners both internally and externally including roles within customer organizations, at all levels.
  • Ability to embrace complexity but deliver and articulate simplicity.
  • Experience using relevant Microsoft Office programs and ability to create deliverables on a timely basis (e.g., Excel, PowerPoint, Access, etc.)Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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