Service Delivery

Permanent JHB00279 Information Technology Property Gauteng, Midrand R R Annually Cost To Company The IT Service Delivery Manager is responsible for all IT services to the Company. Maintaining the operational integrity of all IT technologies and services and ensuring that all hardware and software continues to function optimally. REQUIREMENTS: Degree in...

Monitor, control and support service delivery by following & enforcing relevant processes throughout all service delivery engagements.Meet contractual obligations through consistent fulfilment of client specific Service Level Agreements (SLAs).Ensure timeous and accurate booking of time by all productive resources.Management of complaints and escalations...

Nexio is a specialist ICT solution provider that helps clients build, support, and manage their IT infrastructures. We have operations in all 9 provinces across the country, over 200 clients and over 600 employees and as a Level 1 BBBEE we put to practice our commitment to South Africa's transformation agenda, we are at the forefront of digital...

Role purpose:The supervisorFTTX: Service delivery has the primary task of ensuring Fibre orders are placed, installed and activated as quickly and seamlessly as possible. The supervisor needs to manage their assigned team as well as suppliers and technicians in the fieldYour responsibilities will include:The supervisor will be accountable for the Delivery of...

Role PurposeTo drive and manage the Order to Cash Process for critical projects end to end. Effective Customer Management, Revenue Generation, Project Management, excellent reporting and Technical Skills are key areas. Responsible for tracking, managing, distribution of new orders to the team, including managing both internal and external escalations.Role...

Job Type: Temp to permContract length: 6 monthsSalary: From R5 000,00 per monthApplication Question(s): Are you able to work shifts?Experience:Customer Service: 1 year (required)Ability to Commute: Midrand, Gauteng (required)Application Deadline: 2024/03/02

Role purpose:Facilitate the intra Technology Commercial engagement and partner with the Enterprise Business Unit (Vodacom Business) to deliver on Technology and Digital business solutions across the various Lines of Business and channels within Vodacom Business in alignment with the strategy and budget.The role includes the management of large systems...

Role purpose:The Specialist: Property Delivery role is a hands-on role that executes activities related to rendering support to the full Retail Property Team. This "Shared Service" Portfolio plays a key facilitation and execution role by extracting specialised inputs from the Core Services portfolios (Portfolio Analysis & Development, Contracts & Leases and...

Role purpose:Ensuring the delivery of files/data to billing and reporting systems (Service availability).Ensuring secure connectivity between mediation systems and clients, internal and external (firewall). (Technology Security).On boarding of financial systems onto the file management system and ensure complete transferring of financial data (Service...

Key Responsibilities: Technician Scheduling: Efficiently plan and schedule technicians' daily assignments based on service requests, geographical locations, availability, and required skills. Dispatch Coordination: Coordinate with dispatchers to relay job details, address changes, and communicate any additional instructions for technicians in the field....

Gauteng, Midrand**(Market related)My client in the digital technology industry based in Midrand is urgently looking for Technical Delivery Lead / Architect to be responsible for overseeing the technical aspects of projects and leading a team of developers to ensure successful project delivery.In order to be considered the following is required:Bachelor's...

SynopsisOur client is currently recruiting for a Project Manager in Demand & Delivery. This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. **This is a contract role (6-month contract)Qualification and ExperienceMinimum Requirements: Grade 12 is...

Role purpose:The role of the Senior Specialist: Technical Delivery Lead will be to lead and manage the department responsible for all aspects of the Enterprise Solutions technical delivery. This includes people management, stakeholder management, vendor management, budget management, programme increment yield, cyber security, strategy planning and execution,...

Key purpose:The Managed Services (MS) Operations Manager operates as part of the Global Center of Excellence and is accountable for service delivery in the CoEs in the provision of the highest level of client satisfaction and the successful continuance of business operations within the company. They assist with the planning, building and support of...

Ensure successful and high-quality service delivery by effectively supporting business with global projects. South Africa Midrand Young professionals Fulltime— Your Benefits —**: Buddy program Disability insurance Internal career development Job with purpose Mentor program Onboarding program Pension scheme Trusted working hoursYour skills:Dealing with...

Role purpose:The Service Management Lead role is responsible for leading, prioritizing and managing VFS IT Service Management Practice related to:Incident and Problem ManagementChange managementContinuous Service improvementMonitoring and AlertingSLA and OLA ManagementExecuting and managing operational projects to ensure delivery as per agreed timelines and...

Job Purpose:Manage the business for the entire country in terms of Services Business development, profitability, compliance, processes, Service delivery, Vendors/Partners engagement and customer experience.Responsibilities: Customer Related:Improving the CSAT and NPS score for the country Managing Escalations and customer satisfaction Regular meetings with...

Job Profile SummaryEstablishes and maintains lines of communication with design engineering and software development on design, reliability, and maintenance issues. Ensures that engineers are current with the latest upgrades and/or new releases. May be involved in customer installation and training programs. Selects, develops, and evaluates personnel to...

Minimum Requirements: 2 years of freight industry experience in a similar role Grade 12 or equivalent Sound geographical knowledge of Johannesburg Administration and organizational skills Problemsolving Reliable and trustworthy Must be a team player and adapt to change easily Parcel Perfect is advantageous Attention to detail and accuracy Excellent...

A fast growing, dynamic group of companies operating in the Mobility, Hotels & Leisure and Enviro spaces are seeking the services looking at the Shared Services / Corporate Services division.The purpose of the job is to conceptualise and design a comprehensive corporate / shared services strategy that provides a framework to ensure that the Company has...