Technical Transition Coordinator

2 weeks ago

Bellville, Western Cape, South Africa Sanlam Full time

Who are we?


Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture.

We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam.


What will you do?What will make you successful in this role?**
Outputs/Core Tasks

  • Perform Release Management (Software, Hardware and Services) Activities
  • Perform Deployment Management
  • Perform Service Asset and Configuration Management Activities
  • Perform Configuration Control Activities
  • Perform Status Accounting and Configuration Audits
  • Perform Event Management Activities
  • Perform Knowledge Management
  • Perform Change Management Activities, including Logging of changes, Attending Pre
- / E- and Weekly CAB

  • Assist with Change impact Evaluation
  • Assist with Major Incident Management
  • Assist with Service Validation and Testing
  • Assist with Operation Support


 Qualifications
  • Grade 1
  • IT related Degree or Diploma or/ and a minimum of 8 years relevant IT experience.
  • ITIL Foundation or/ and Configuration Management Practitioners Certification or/ and Transition Management Practitioner Certification. (Recommended)
  • Knowledge and Experience
    Knowledge
  • Windows Server 2019, IIS, PowerShell and Microsoft SQL Server
  • Agile Tooling including: Bamboo, GIT, Jira and XL-Deploy
  • Kentico and N-Cache
  • Continues Delivery Toolsets
  • Change Management
  • Version Management
  • Release Management
  • Configuration & Deployment Management
  • Excellent understanding of ITIL Governance

Experience

  • Experience in working in a project environment performing a Technical Transition Coordinator role.
  • Solid understanding of configuration and deployment tools.
  • Solid understanding of SDLC and Agile development methodology
  • Understand Service Management processes
  • Able to identify cross project dependencies
  • A proven track record of experience in Windows Server 2019, IIS, PowerShell and Microsoft SQL Server
  • A proven track record of experience in Agile Tooling including: Bamboo, GIT, Jira and XL-Deploy

Knowledge and Skills

Personal Attributes

  • Interpersonal savvy
  • Contributing independently
  • Decision quality
  • Contributing independently
  • Optimises work processes
  • Contributing independently
  • Action orientated
  • Contributing independently

Build a successful career with us

  • We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters
  • Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office the group provides many opportunities for growth and development.
    Core Competencies


 Being resilient
  • Contributing independently
  • Collaborates
  • Contributing independently
  • Cultivates innovation
  • Contributing independently
  • Customer focus
  • Contributing independently
  • Drives results
  • Contributing independently

Turnaround timeOur commitment to transformation**The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

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