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Actuarial Product Specialist

3 months ago

Cape Town, Western Cape, South Africa Network Contracting Full time

Responsibilities and work outputs

  • Gather and interpret requirements from key stakeholders / customers in line with business analysis and existing product team frameworks.
  • Analyse product and business requirements and validate and translate these into clear and effective requirement specifications, for each impacted development area.
  • Ensure that requirements and business process specifications are documented and presented in line with both current best practice, and existing product team specification frameworks.
  • In collaboration with project and testing teams, oversee the quality delivery of requirements and business process specifications that meet the agreed deliverables in line with best practices and business process.
  • Ensure that requirements and business process specifications are reviewed, validated, tested and approved by relevant stakeholders at each stage in the development cycle, from conceptual to end product.
  • Participate in the conceptual solution design process to make recommendations to create and enhance solutions that are innovative, duplicable, and sustainable and solve complex business problems.
  • Collaborate closely with all stakeholders and solutions teams, in an ongoing process from end to end, to ensure delivery requirements and expectations remain current and adaptive to the changing environment.
  • Participate in User Acceptance testing and guide users to ensure that the designed solution ultimately meets business requirements.
  • Manage change requests and queries, collaborating with all stakeholders, and facilitate prioritization of changes to specifications and processes, and ensure that queries, changes are tracked and accurately resolved.
  • Use scenario testing and test cases to ensure that testing covers all aspects of the business specification and anticipated processes.
  • Keep abreast of relevant legislative, IT and business trends and practices to optimise service offering and minimise risk.
  • Make recommendations to improve client service and fair treatment of clients within area of responsibility.
  • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
  • Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.
  • Contribute to creating a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
  • Be and encourage innovation, change agility and collaboration within the team.
  • Identify solutions to enhance cost effectiveness and increase operational efficiency.
  • Manage financial and other company resources under your control with due respect.

Experience and Qualifications
Related Degree

3+ years experience working in Product Team in Long Term Life Insurance, or Re-Insurance

In depth knowledge of Life Insurance products and processes, with emphasis in Product Rules, Premium Rates & Charges, Values Calculations, Investments Structures

5+ years IT / BA or actuarial specialist experience

Experience / Certification in SQL

Advanced Excel

Agile methodology or similar

Workflow (e.g., AWD)

Testing methodologies & tools