Food & Beverage Operations Manager

3 weeks ago

Cape Town, Western Cape, South Africa HotelJobs Full time

This highly acclaimed Hotel prides itself on being a respected & progressive employer brand, celebrated for its investment in employee wellness, the broader community & the environment.

They are looking to recruit a Food & Beverage Manager who is an inspiring, empowering and results-orientated leader with a passion for service excellence whilst maintaining standards and meeting or exceeding financial goals.


Key responsibilities will include:

  • Translate the business strategic priorities into F&B divisional strategy, goals & objectives.
  • Managing the F&B footprint in its entirety which includes all restaurant outlets, beverage, room service and conferencing & events operations.
  • Leading the team to deliver outstanding guest and staff service experiences and performance.
  • Managing the F&B budget and achieving operational profitability by driving sales targets and managing costs.
  • Aligning the food and beverage menu offerings, promotions and events with the F&B strategy and customer goals
  • Setting and maintaining food and beverage service standards and processes.
  • Ensure all staff are trained and can offer world-class service to our guests.
  • Lead a large team of people, building teamwork and personal accountability and thereby promoting staff engagement retention and succession plans.
  • Managing staff processes such as personal presentation, recruitment, performance and conduct
  • Manage key supplier relationships aligned to the delivery of F&B divisional strategy

Requirements:

  • Matric
  • A relevant tertiary qualification from a recognized South African or International Educational Institution is required.
  • Cape Wine Academy, WSET or Cocktail Bar courses (advantageous)
  • Proven track record in executing operations across multiple restaurants, conferencing and events
  • A minimum of 5 years experience in an F&B Manager role in a busy, highdemand, 4 and/or 5* operation /environment.
  • Validated experience in a leadership role.
  • Strong F&B operational background with experience (budgeting & expense control, workforce planning & rostering, trainee coordination & management, stock monitoring, IR, recruitment & selection, supplier management, daily administration, hygiene & pest control, restaurant management, etc) at senior level

Competencies:

  • Excellent communication skills.
  • Proactive, decisive, innovative, create support from others and is devoted to quality.
  • Clientfocused with market orientation.
  • Solid financial & business acumen.
  • Excellent knowledge of food and beverages including cocktails, wines, and spirits.
  • Has strategic insight and is strong at planning and implementation.
  • Own transport.
  • Computer literate in MS O365 and Micros

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