F&b Manager Jhb

2 weeks ago


Pretoria, Gauteng, South Africa HotelJobs Full time
Cedar Wood Recruitment is urgently seeking an F & B Operations Manager for 5 Star Boutique Hotel in JHB R15,000-R18,000 gross

Skills and attributes

  • To manage and control the F & B department alongside conferencing, Events and Rooms to the required standards, maximizing revenues and profits to agreed budgetary specifications.
  • Working knowledge of POS and PMS systems
  • Working knowledge of financial and administrative principles
  • In depth knowledge of stock management
  • Understanding of Sales and marketing principles within the Food & Beverage environment
  • General Knowledge of food preparation, wine, liquor and beverage
  • Ensures that staff provides quality service by overseeing the staffing, training, and day to day activities of restaurant staff
  • Ensures that staff demonstrates technical skills; conducts technical training on a regular basis
  • Updates staff on regular basis on menu highlights
  • Monitors service and teamwork on a regular basis and counsels' employees
  • Checks on staff grooming as per standards
  • Defines level of customer experience for the restaurant and works daily to maintain and improve that level
  • Schedules staff based on forecasted business
  • Monitors presentation of food product
  • Ensures that restaurant is always clean and ready for customers
  • Addresses customer concerns on a timely basis
  • Meets and exceeds customer expectations by ensuring department provides teamwork
  • Performs other duties as required
  • Implements strategies to improve patronage and budgeted revenues
  • Increases product sales
  • Ensures that staff is utilizing upselling techniques while providing customer service
  • Maximizes productivity through proper budgeting, scheduling, and cost control
  • Prepares reports as necessary to develop a more informative data base for applicable decision making
  • Employs respectful discipline as required
  • Maintains safe working conditions within department and hotel
  • Ensures that all employees follow safety rules and procedures
  • Takes corrective action where required to improve safety of work areas
  • Strong admin skills
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • Undertakes and promptly discharges any other assignment which are not specifically mentioned above and which may be required or requested by the Senior Management.
  • Maintains a favourable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate
  • Is environmentally conscious.
  • At all times projects a favourable image.


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