Room Service Attendant

2 weeks ago


Johannesburg, Gauteng, South Africa Crew Life at Sea Full time

Responsibilities:

  • Provide prompt and courteous room service to guests, taking orders and delivering food and beverages to their rooms
    on board the cruise ship:
  • Ensure all orders are accurate and delivered in a timely manner, following company standards and procedures
  • Maintain cleanliness and organization of the room service area, including the pantry and storage areas
  • Stock and replenish items in the room service menu, ensuring availability of all items at all times
  • Handle guest inquiries and complaints in a professional and timely manner, escalating to management when necessary
  • Follow all safety and sanitation procedures, including proper handling and storage of food and beverages
  • Collaborate with the culinary team to ensure menu items are prepared and presented according to company standards
  • Assist with other duties as assigned by management, including assisting with inroom dining events and special requests

Requirements:

  • High school diploma or equivalent
  • Previous experience in a similar role, preferably in a hotel or cruise ship setting
  • Excellent customer service skills and a friendly, positive attitude
  • Strong communication and interpersonal skills
  • Ability to work in a fastpaced environment and handle multiple tasks simultaneously
  • Knowledge of food and beverage service standards and procedures
  • Basic understanding of food safety and sanitation guidelines
  • Willingness to work flexible hours, including evenings, weekends, and holidays
  • Must be able to pass a preemployment background check and drug test
  • Must be able to obtain a valid passport and travel internationally

Salary:
R20 000,00 - R30 000,00 per month
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