Hub Operations Specialist: Johannesburg

2 weeks ago

Johannesburg, Gauteng, South Africa THE ROOM Full time
Are you interested in working with communities
delivering exceptional experiences? Would you describe yourself as a
highly structured individual with fast learning abilities? Are you highly
collaborative with a knack for thriving in cross-functional duties? Does the prospect of
supporting the development of a large-scale, highly innovative enterprise excite you?

Sounds exciting? Read on

ABOUT THE AFRICAN LEADERSHIP GROUP


By 2035, Africa will have the largest workforce in the world and will need to catalyze transformation by empowering its largest untapped resource - its youth.

The African Leadership Group is an ecosystem of institutions with a shared vision to harness Africa's abundant human capital and transform the continent and the world by selecting, developing, and connecting 2 million ethical and entrepreneurial leaders by 2030.

Founded by Fred Swaniker, a 2019 TIME 100 Most Influential People honoree, the AL Group's bold and innovative approach to leadership development has earned it recognition by Fast Company as the #1 Most Innovative Company in Africa and #39 on its list of the "50 Most Innovative Companies in the World", alongside Alibaba (#15) and Apple (#17).

ALX and The Room are two brands of the African Leadership Group.


ALX is our training arm, focused on developing skills for the fourth industrial revolution - software engineering, data science, UX design, cyber security, etc.

- to ensure that Africa is able to compete effectively as the world undergoes a digital transformation. To cement this, through our legal entity African Leadership International (ALI), we have acquired Silicon Valley-based Holberton Inc. - a project-based, college alternative educating the next generation of software engineers.

This acquisition gives us ownership of the advanced technology program that will enable us to provide global organizations access to significant untapped pools of talent that can bridge the growing global shortage of technology talent.


The Room is our talent placement arm, a community that our young talent join to access a lifetime of extraordinary opportunities and meaningful relationships.

It is also a marketplace platform that connects our highly skilled, rigorously vetted and trained tech talent with global companies, including our own tech solutions business.


ABOUT ALX:

Our mission at ALX is to select, engage, and connect talented young leaders to work opportunities.

The team is at the forefront of promoting the global ALX and ROOM brands and value proposition to a local audience, employing creativity and passion to advance our skill development programs, selecting and engaging exceptionally talented youth, and building relationships with local and global employers to place talent.

Currently, there are over 2,000 young leaders enrolled in ALX's skill development programs, and this number is expected to considerably grow.


We are a radically empowered team that aims to build, nurture, and scale a thriving local community of talented youth that will catalyze powerful and transformative experiences among themselves and other mission-driven members.

In the pursuit of our mission, we encourage autonomy, creativity, and experimentation. We embrace risks and failure.

We seek those that have a beginner's mindset, are lifelong learners, thrive in uncertain circumstances and uncharted territory, and have a deep passion for youth engagement.


ABOUT THE ROLE:


ALX trains high-performing young talent in our various tech programs and fosters a thriving community that catalyzes transformative shared experiences among this talent.

In 2023, ALX is transitioning from a fully online program to a blended program that combines online course content with in-person, on-site learning.

This includes peer-to-peer support, in-person assignments, group work, technical mentorship, and events. This blended approach is expected to lead to better learning outcomes and stronger relationships among learners. To make this a reality,
ALX will be opening its own tech hubs in multiple cities from May 2023.


The Hubs Operations Specialist will focus on day-to-day support and operational management, ensuring a seamless and efficient learning environment for our learners by handling daily responsibilities across all of our Tech Hubs.

This role encompasses IT support, facilities management, OPEX payments, and promptly addressing any operational issues that arise.

By diligently attending to these tasks, the Hubs Operations Specialist guarantees a well-maintained and smoothly functioning learning space for our students.

The Hub Operations Specialist's responsibilities will include but are not limited to:

  • Managing day-to-day hub operations
  • Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards
  • Identifying ways to improve learner experiences
  • Ordering supplies and maintaining inventory levels
  • Overseeing the operations team and assignin

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