Transformer Service Manager

2 weeks ago

Johannesburg, Gauteng, South Africa Hitachi Energy Full time

You as a Transformer Service Manager will be part of Hitachi Energy business based in Johannesburg, South Africa. Field Service Engineering work is focused on providing technical advice to customers including commissioning, installing, and testing of products/equipment including Identifying and correcting more complex problems associated with start-up. Researching, evaluating, and recommending new products or equipment upgrades that will meet customer needs. Developing on-going relationships with customers to secure future business. May resolve/troubleshoot implementation problems and/or train customers on the features of the equipment they have purchased A Team Leader (M2) supervises professional level employees (typically entry or experienced level) and may also supervise some para-professional employees. Responsibilities typically include Setting goals and objectives for team members for achievement of operational results. Problems faced may be difficult but typically are not complex. Ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.

:

Your responsibilities

:

-
Service strategy

:

Driving implementation of the Service strategy condition assessments, bushings diagnostics, Digital portfolio etc. Ensuring corresponding plans are implemented consistently in the Service organization leveraging on the synergies between PGTR.
-
Performance targets

:


Driving, implementing, reports and monitors performance targets as part of the local unit P&L (OPQ, OTD, CCRP's, Orders, revenue, productivity, investments, customer satisfaction, operational excellence, etc.).

-
Service delivery

:

Running the day-to-day service business to ensure profitable growth and improvement of Service productivity. Implements agreed delivery and performance standards to ensure consistency in quality and customer satisfaction.
-
Customer approach

:

Executing the global service and delivery sales channel strategy within the local unit. Implementing productized Service offerings and materials for marketing purposes and invests in Service Sales to increase market penetration. Building sustainable customer relationships to ensure local client growth, satisfaction, and retention together with Sales. Supporting Sales resources in customer meetings. Driving consistent development of processes and practices based on customer feedback (Net Promoter Score (NPS)).
-
Operational excellence

:

Investing in improving the quality of existing Service products and in developing new Service products to expand the portfolio in line with global direction.

-
Health, safety & integrity

:

Is responsible for health and safety of the local Service Unit.
-
People leadership and development

:

Ensuring that the area of responsibility is properly organized, staffed, skilled and directed. Guiding, motivating, and develops direct and indirect subordinates. Improving service availability, provides training and develops capabilities and competencies.
-
Safety and Integrity

:

Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.


Your background

  • A bachelor's degree in electrical or mechanical Engineering.
  • Minimum 10+ years of experience in Transformers industry.
  • Implementing Service strategy in line with HUB and GPG strategy and drive Service growth locally for the combined resources of PGTR.
  • Leading the Service organization and take responsibility for Service Sales, Operations, Profitability and Cash flows a complete Profit and Loss responsibility. Optimum utilization of resources with an eye on any under absorption.
  • Proficiency in both spoken & written English language is required.

Basic Info

Location

  • Johannesburg, Gauteng, South Africa

Job type

  • Full time

Experience

  • Management

Job function

  • Engineering & Science

Contract

  • Regular

Publication date

Reference number

  • R0025932
Share this job

  • Transformation Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa THE SKILLS MINE (PTY) LTD Full time

    Requirements: A bachelor's degree (3 years) / NQF level 10 years of experience in a similar role Professionally qualified and experienced specialists and midmanagementResponsibilities: Advise, cocreate, implement and monitor the various strategies for the firm to ultimately enable a transformed culture Develop and maintain relevant Transformation policies...

  • Manager - Consumer Digital Transformation

    2 weeks ago

    Johannesburg, Gauteng, South Africa MTN Nigeria Full time

    The Manager: Consumer Digital Transformation will be responsible for the following:Strategy Development and Implementation Work with the SM: Digital transformation to support the creation of subdivisional strategy related to Digital Transformation (consumer focussed) in line with overarching divisional goals (and overarching Group Digital Transformation...

  • Business Transformation Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Vodafone Full time

    When it comes to prioritizing people, we take the lead as a top employer in South Africa.The Business Transformation Manager will oversee large-scale cross-functional projects and strategic initiatives to shape the future of the business. Responsibilities include:Business StrategyDeveloping a Transformational Business Strategy and RoadmapIdentifying future...

  • Transformation Office Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Xenco Services Full time

    Transformation Office Manager -The Transformation Management Office (TMO) is a newly formed team whose mandate is to address issues related to integrated planning, business improvement and business critical initiatives of Kamoto Copper Company (KCC). Under the direct supervision of the Head of Integrated Operations , the incumbent will be responsible for...

  • Digital Transformation Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Taylormade Recruitment Full time

    Purpose:Duties: Provide a strategic interface between business and IT, encourager stakeholder engagement, oversee relationship management and comprehend business requirements to best align technology solutions and services Supports project management resources and fostering a productive team environment Leads, Take ownership over tasks in rollout projects...

  • Business Transformation Consultant

    2 weeks ago

    Johannesburg, Gauteng, South Africa IBM Full time

    IntroductionAt IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM's ongoing transformation as a company that...

  • Commercial Transformation Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa bp Full time

    Location South Africa Johannesburg Travel required- ... Job category Sales Relocation available- ... Job type Professionals Job code RQ07076 Experience level SeniorJob summaryEntity:Customers & ProductsJob Family Group:Sales GroupJob Summary:Grade GThe Commercial Transformation Manager is a pivotal role in the M&C Transformation helping the delivery of our...

  • Hr Transformation Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Progressive Full time

    PURPOSE OF THE JOB:To manage, optimise and coordinate HR policy development, change management, performance management and organisational design initiatives. In addition, the incumbent oversees external HR service providers, enables HR strategy implementation, and supervises and coordinates related HR administration. Please note that this is an EXPAT role...

  • Hr Transformation Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Progressive Full time

    PURPOSE OF THE JOB:To manage, optimise and coordinate HR policy development, change management, performance management and organisational design initiatives. In addition, the incumbent oversees external HR service providers, enables HR strategy implementation, and supervises and coordinates related HR administration. Please note that this is an EXPAT role...

  • HR & Transformation Manager - Roodepoort

    2 weeks ago

    Johannesburg, Gauteng, South Africa Talent Evolution Full time

    Responsibilities:HUMAN RESOURCES Ensuring that a companys procedures comply with employment regulations.Identify potential organizational changes and writing up HR Policies to support change.Identifying risks, alerting management to the impact of legislative changes, and providing advice on possible actions to take.Managing and training the HR and...

  • Project Manager Intelligent Transformation

    2 weeks ago

    Johannesburg, Gauteng, South Africa Adcorp Holdings Full time

    SynopsisOur client is currently recruiting for a Project Manager Intelligent Transformation. This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. This is a contract role (12-months contract)To transform the user experience of the business...

  • Business Transformation Lead

    2 weeks ago

    Johannesburg, Gauteng, South Africa Nedbank Full time

    Business Transformation Lead Location: Nedbank 135 Rivonia Road, Sandown, Sandton. Johannesburg. Closing Date 19 February 2024 Career Stream Strategic Leadership Pipeline Manage Self: ProfessionalJob Purpose To lead and drive strategic business transformation initiatives, ensuring alignment with organisational goals, enhancing operational efficiency and...

  • Transformation Management Office

    2 weeks ago

    Johannesburg, Gauteng, South Africa Xenco Services Full time

    Transformation Management Office Superintendent AdvertWho we are:Xenco is a business that is experiencing rapid growth in Africa. We provide businesses with executive and operational level support that significantly improves productivity, efficiencies, and company profitability. We pride ourselves on our ability to develop a rapid understanding of business...

  • Customer Service Representative

    2 weeks ago

    Johannesburg, Gauteng, South Africa Bfv Service Gmbh Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments...

  • Transformation Intern

    2 weeks ago

    Johannesburg, Gauteng, South Africa Sage Group PLC Full time

    The Transformation Intern will assist with compliance and monitoring of various B-BBEE transformation plan initiatives in line with the scorecard, in such areas as Ownership, Preferential procurement, Enterprise and Supplier Development, Management control, Skills development and Socio-Economic Development.Key Responsibilities Collate quarterly BBEEE reports...

  • Transformation Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Puma Energy Full time

    Main Purpose:The key focus for the individual is to monitor implementation of various BBBEE initiatives in areas of ownership, management control, Socio economic development, employment equity (EE), skills development and preferential procurement (PP). Responsible for supporting development and implementation of the EE plan. The role will lead and execute...

  • Executive Digital Transformation

    2 weeks ago

    Johannesburg, Gauteng, South Africa Nedbank Full time

    Job PurposeTo develop, mature and provide digital delivery, problem solving, digitization and automation capabilities which will drive and enable NCIB's strategic digital transformation goals.Responsibilities: Be the custodian of the overall NCIB digital strategy Taking accountability for collaborative definition, collating and ongoing development of the...

  • Procurement Transformation Coordinator

    2 weeks ago

    Johannesburg, Gauteng, South Africa ClarkHouse Human Capital Full time

    Gauteng, JohannesburgAre you aDesired Qualifications & Experience: Minimum 5 years experience in procurement transformation role essential Understanding of BBBEE Act, Industry & Sector Codes Knowledge of implementation & Management of Transformation strategies Selfmotivated with an ability to multitask Strong organizational skills Strong Negotiation skills...

  • Manager Consumer Digital Transformation

    2 weeks ago

    Johannesburg, Gauteng, South Africa People Source Full time

    Must have previous experience with digital transformation programmes involving strategy and execution. Experience in a multi-national business environment a benefit.

  • Director, Business Transformation

    2 weeks ago

    Johannesburg, Gauteng, South Africa Coca-Cola Full time

    Position Overview:The focus of the Business Transformation Office (BTO) is to deliver large-scale transformation and change for the Coca-Cola System by driving the design, development and implementation of key strategic, business transformation and System-wide cross-functional initiatives across the OU and with our Bottling Partners.What You Will do for...