Receptionist

2 weeks ago


Midrand, Gauteng, South Africa SACAA Full time

Overall, Purpose of the Job

  • Receive and efficiently direct the clients accessing the SACAA to the required service area.

Front line

  • To provide a friendly and efficient frontline service for the SACAA and its clients, by greeting, directing and assisting them get service.

Administrative Duties

  • Receiving and recording of all documentation, mail and parcels delivered at the reception.
  • Ensure that documentation received is dispatched daily through the normal processes.
  • Review and record any documentation that is not collected for action within 24 hrs and report it to the Manager: Customer Relationship Management for further action

Emergency and Security Protocols

  • Notify appropriate personnel of emergency/crisis situations or unusual behaviour or condition of clients in terms of OHS Act and Security protocols.

Training of Entry level Client Services Officers

  • Train entrylevel frontline receptionist to enable them to perform all aspects required in terms of their key performance areas.

Education
-
Minimum Requirements
Grade 12

Ideal
Post Matric Certificate in Customer Relationship Management / Public Relations / Communications / Frontline

Experience
2-5 Years in Client Services or Receptionist experience

**Closing date: 21 June 2023
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