IT Office Administrator

2 weeks ago


Cape Town, Western Cape, South Africa IntelliStaff Full time

Location:
Kraaifontein, Cape Town

Job Summary:
The overall objective of the role is to effectively manage and oversee the general office administration of IT Department and assist documentation and training of in house IT Systems

Requirements:

  • Matric
  • Degree/Diploma in IT
  • Minimum of 2 years of experience in a similar role
  • Experience working in an IT environment
  • Must be fluent in Afrikaans
  • Computer Literacy (MS Office, Outlook, Visio)
  • Experience in Management of Cell phone accounts
  • General administrative experience
  • Experience in the Vodacom Converged Portal advantageous.
  • Experience in Jira Software Stack advantageous.

Responsibilities:

Internal IT

  • Ensure that all required documentation received and correct for user onboarding and offboarding.
  • Ensure that all required documentation received and correct for user right changes.
  • Prepare Monthly Reporting Packs as required.
  • Create training manuals for the inhouse systems/functionality.
  • Assist with User Training for in house systems.
  • Set up meetings, as well as take notes of the meetings, between business and development team.
  • Maintain IT asset register and assist in IT asset verifications and stock takes.
  • Capture all IT assets onto asset management system and affix asset tags to all new IT Assets.
  • Ad hoc Functions as required.

Cellphone Management:

  • Monthly recons (comparing reports with invoices, send off the specific finance person)
  • Queries (anything related to the accounts, sponsorships, upgrades, etc.)
  • Cellphone policies (ensure that each employee received a sponsorship/allowance/company phone has signed a cellphone policy)
  • Management of sponsorship lines, allowances, and company phones.
  • Management of Driver Lines
  • Converged Portal ~ being able to do SIM swaps, locking of SIMs, managing employee details, pulling reports, managing spend, this is available for all the company accounts)

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