IT Network Technician
2 weeks ago
IT
KZN
***: Our client is looking for a talented individual with relevant skills and experience as an
IT Manager.
Key Purpose
The role is at the forefront of essential Network Services including diagnosis and quality resolution of strategic rollouts in an effective manner, being able to work inter departmentally within a manufacturing organisation that utilises ERP's.
Responsibilities
- Communicating with appropriate staff and directorates in rectifying incidents
- Monitoring the security, service continuity and performance of the network and taking appropriate action to maintain and optimise it
- Identifying any network issues (security, resilience, performance), taking action to rectify them and reporting to IT manager
- Ability to use process mapping techniques, problem solving and decisionmaking tools to assist with document issues via SOP'S and process flows
Key attributes and competencies
- Be able to engage with others constructively and have good conflict management skills
- Influence and persuade customers to drive a collaboration to support an effective network
- Be adaptable as the network interfaces with both manufacturing and warehouse ERP'S
- Be extremely reliable and willing to go the extra mile
Qualifications and experience
- A+ or N+ Certification (essential)
- National Diploma in IT (advantageous)
- MS Servers: domain, control, and active directory (5+ years' experience)
- Firewalls (5 years' experience)
- Hyper Visor: ability to split functions (5 + years' experience)
- Integrating or developing in SharePoint is favourable
- Knowledge of SQL servers
- EXCEL: basic coding
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