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Facilities Technical Supervisor
2 weeks ago
Reporting to
Key Accounts Manager
Position Summary
Key Accountabilities/ Principal Responsibilities
PRIMARY DUTIES
- Manage technical maintenance and product development
- Manage Staff
- Manage Administration
- Manage CAFM System
- Contract, SLA and Matrix Management
- Manage Health and Safety Compliance
- Manage Client Relationship
SECONDARY DUTIES
Manage technical maintenance
- Manage all technical maintenance requirements and implementation within
- Ensure staff are fully conversant with governing standards and ensure
- Ensure direct subordinates and contractors to ensure timeous execution of
- Give advice, guidance and technical support to subordinates to enhance
Manage Staff
- Define and allocate duties via formal job descriptions and structured task allocation
- Manage performance via the formal performance management system
- Mentor and train staff technical and behavioural competencies
- Ensure effective disciplinary and grievance management in order to maintain a positive
Manage CAFM System
- Ensure that Preventative Maintenance is uploaded in the CAFM for all facilities
- Monitor quality of Maintenance on the CAFM and provide direction and support to
- Extract reports for analysis and reporting
Administration
- Manage all administrative elements of the contract
- Implement administrative standards in Procurement, Accounts and CAFM
- Manage the budget
- Ensure implementation of quality management systems
Health and Safety Compliance
- Ensure compliance to all Health and Safety Standards.
- Implement Contractor Health and Safety Management system with staff and sub
Client Relationship
- Maintain a successful business partnership with the client
- Manage all aspects of partner interactions with the client.
- Identify value added opportunities and make proposals or presentations to the client
- Develop, implement and maintain best practice for client services.
- Check, manage and monitor compliance of the SLA.
- Develop an effective, customer based, proactive relationship at all levels with the
Development and implementation of the quality management system and continually improving its effectiveness by:
- Communication to the organisation the importance of meeting the client as well as
- Establishing the quality policy
- Ensuring the quality objectives are established
- Conducting management reviews
- Ensuring the availability of resources
Management f Soft Services
- Manage Soft Services teams output
- Cleaning, Pest Control, Hygiene,
- Business Support Management
- Document Control
Key Skills and Experience
- Grade 1
- BTech or ND in one of the technical disciplines
- 3 Phase Wireman's License
- Min 35 year technical experience in Facilities management environment
- Enhanced knowledge of:
- Air conditioning Maintenance
- Electrical Maintenance and procedures
- Equipment and machinery
- OHSA codes and Health and Safety Procedures
- ISO 9000, ISO 14000, ISO 1800
- Technical drawing
- Computer literate
- Good understanding of Labour Relations Act and HR policies and procedures
- Good understanding of BBEEE requirements
People and Management Skill
- Good interpersonal skills;
- Good and proven Leadership skills;
- Able to take control of situations;
- Able to work under pressure;
- Able to meet deadlines;
- Strong negotiating skills;
- Ability to create and maintain budgets;
- Able to manage Contractors and Service Units in line with agreed Service Level
- Ability to communicate on high level in both verbal and written format
- Customer focused
- Selfmotivated;
- Integrity and honesty
Key result areas
- Understand interworking with various teams to ensure client financial compliances
- Understanding that feedback and communication is critical to success
Additional Responsibilities and Skills
The employee acknowledges that all duties performed will reflect on the client and will thus act in a professional manner at all times, as the company is a service provider, all necessary steps need to be taken to ensure that the service has been delivered according to client requirements, and to prescribed service levels.
Relocation costs are not paid
Job Type:
Permanent
Salary:
R25,000.00 per month
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