Revenue Operations Analyst

2 weeks ago

Cape Town, Western Cape, South Africa YuLife Full time

About us:


At YuLife we're transforming products once focused on death and illness into ones that inspire life and reward living — turning old-fashioned employee perks into life-enhancing benefits.

We are explorers, dreamers and innovators.

We're on a journey to build the best platform in the world, but we can't do it without people like you, leading the way.

Forget the stereotypical tech companies of the past. Embrace the unconventional, exercise your imagination and help alter the future with YuLife.

Which hopefully is where you come in.

The role:


You will be responsible for supporting the alignment of sales, marketing and customer success operations across the full customer life cycle to drive growth through operational efficiency and keeping all teams accountable to revenue.

Look at business analytics and data across departments to make decisions, this means teams responsible for driving revenue (sales, marketing, customer and success) must be aligned throughout the entire funnel if they want to succeed.


We are looking for a confident, commercially minded and excellent communicator who can clearly explain data, trends, analyse and initiate creative solutions and ideas.

They are able to understand and elicit relevant requirements, are able to ask 'why', and challenge assumptions in a friendly and collaborative manner.


Day to day responsibilities include, but are not limited to:

  • Get the best out of our Sales & Marketing Tools (E.g.

Hubspot):
being responsible for managing these and providing meaningful insight into our customer lifecycle.

  • Leverage data to help Identify opportunities to improve our sales conversion rates and to increase cross sell and upsell opportunities. Help shorten the length of the sales cycle
  • Build crossfunctional relationships with key enablement stakeholders including sales, account management, marketing and finance
  • Help manage sales team account territories in the CRM system, account assignments and competitions
  • Reporting on key KPIs across the sales and marketing functions and track goals to support business operations
  • Use tools such as Tableau, Excel, and Hubspot dashboards for daily analysis and reporting
  • Help the maintenance of the data in the CRM to ensure accuracy of reporting
  • Analyse data in the broker market and individual sales team metrics to help spot opportunities to grow
  • Analyse marketing growth channels e.g. paid search, SEO, paid social and work with campaigns managers to benchmark relevant trends across business performance to inform future sales campaigns
  • Partner with Customer Success & Operations teams to create and execute seamless postclose processes leveraging technology
  • Has strong analytical skills, able to identify the whole picture from the vision through to detailed user story level
  • A selfstarter, driver of own success, and displays great attention to detail
  • Is a team player, who can give guidance to the team without alienating
  • Demonstrates problem solving skills
  • Has good business sense, knows what is commercially viable
  • Extensive experience with Hubspot
  • Advanced Excel or Google Sheets skills
  • Visualisation tools such as Tableau
  • Familiarity with building dashboards and forecasting reports in previous roles
  • An understanding of the entire lifecycle from prospect to customer
  • Familiarity with key metrics such as CPA, Customer LTV, Win Rates, Win/Loss Ratios, Meeting Rates

What you'll get:

We like to give more than we take so here are some of our benefits:

  • Competitive base salary
  • Potential to earn share options
  • Medical Benefit: Momentum any plan Max to R pa
  • Group Cover: GLA 6 x annual salary. 75% of salary with 2 month waiting period for a term of 24 months
  • Pension fund: 3% of gross salary as Cost to company, further % contribution made by employee
  • 25 days annual leave + 1 Love Being Yu day (e.g your birthday, moving house anything else that is for Yu) + 13 days SA Public holiday leave

Additional Perks:

  • Access to the YuLife app (which includes a tonne of wellbeing rewards, discounts and exclusive offers as well as access to Meditopia and Fiit)
  • R400 per month towards your "be your best Yu" budget
  • Generous parental leave policies
  • Unlimited professional coaching sessions with More Happi
  • Learning budget
  • Remote working package; includes laptop, desk, chair etc.
  • Flexible working
  • Generous parental leave policies
  • Access to coworking space to remain connected with the YuCrew
Our framework and principles around hybrid working at YuLife.

Here at YuLife our values encompasses
Love Being You and as a result we're committed to diversity and inclusion.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, disability or any other protected class.


Our values:

**YuLife comp

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